- Generated over 2 million in sponsorship (cash and product-in-kind) since the commencing of the position.- Coordinates and fosters third party relations as it pertains to annual events and sponsorship planning- Plans and coordinates the operations of sponsored morale and welfare programs and events.- Advises CFSU(O) senior leadership and applies the Non-Public Property Outreach and Sponsorship policies and procedures. - Manages and organizes corporate marketing, incoming donations, sponsorship, and advertising programs.- Active core member of the Defence Community Family Appreciation Days committee (which includes over 20 military members and over 225 event volunteers). This annual event draws approximately 10,000 participants.- Develops and executes a sponsorship strategic plan which has been incorporated within PSP Ottawa’s larger scope.- Prepares sponsorship memorandum of understandings, invoices and minute sheets for local sponsorship program.- Produces requests for proposals and contracts with regards to the Welcome to the National Capital Region booklet.- Solicits sponsorship for Non-Public Property Base events, programs, and activities. - Continuously seeks and develops corporate marketing and sales opportunities through unique revenue methods.- Presents marketing opportunities to senior leadership and to potential corporate partners in the form of sponsorship kits and PowerPoint presentations.- Experienced in using word processing spreadsheets, PowerPoint presentation, various databases and internet browsing.- Able to meet tight deadlines in a challenging work environment by means of organizational knowledge, and a positive outlook.

- Supervising part-time and casual visitor information employees.- Liaison with visitor information centres throughout the city and the provinces of Ontario and Quebec.- Packaging and coordinating bulk mailings of visitor information to information centers, conferences, etc.- Managing inventory of Ottawa Tourism printed materials, in both on-site and off-site storage facilities.- Track and record all activity related to information requests.- Prepare and send information packages generated from requests- Answer all tourist inquiries received in person, by phone, email, mail and by Live Chat in both official languages- Compile Month-End and Quarterly reports.

- Coordinated with sales members, specifically (8) Regional Tour & Leisure Sales Managers & (3) Regional Sales Coordinators, representing (4) distinct Fairmont Hotels with their day-to-day responsibilities. - Outlined, assisted and conducted Business Development Trips or Agent Education Trips.- Prepared and filed contracts.- Compiled Month-End reports for the Tour and Travel (Leisure) teams. - Participated actively in Hotel Operation meetings on a daily/weekly basis. - Organized and performed requests including: room reservations, V.I.P. requests, and special events, marketing strategies affecting the Tour & Leisure markets. - Performed data entry using the regional Sales & Catering software (Delphi & Opera).* Nominated for Service Plus Award – Employee of the Month – October 2008

- Provided Management cover and operational assistance during the evening. - Performed Night Audit function including the provision of systems expertise. - Greeted walked guests, handled guest concerns and resolved any problems experienced by guests or visitors. - Ensured the security of the hotel; its guest and visitors through regular checks and patrols throughout the night.- Guaranteed all external and internal guest/colleague inquiries and concerns are answered promptly and professionally either by telephone or the radio system.

- Performed cold calling, lead generating (i.e. business networks) and resolved customer service issues.- Coordinated with various associations and minor hockey teams with regards to their respective fundraising efforts. - Built a foundation for client retention (renewal target) and achieved new sales target(s).- Assisted during games and other special events with promotional function.- Recorded, updated and maintained sales pipeline on a daily basis.- Established & executed a strategic plan for the Outaouais market with Lead Administrator Mr. Claude Allain. - Represented the organization at social functions such as: golf tournaments and networking meetings - Provided product awareness (i.e. season seats vs. suites) to potential clients/business executives in a private suite during regular season & playoff home games.- Organized appointment meetings with prospective clients either at Scotiabank Place or made formal presentation at client’s office.