David Lee Email & Phone Number

• Total 16 years’ experience in Hospitality industry major in Room Division including 5 years in middle management level and 7 years in senior management level. • Complete knowledge of hotels operations. • Outstanding oral, written and training communication skills • Unparalleled guest relations skills especially in creating "special touches" and resolving Guest requests and concerns. • Strong analytical skills including trend analysis and the ability to develop innovative tactics to resolve problems. • Excellent eye for details can carry out actions to improve the appearance of the property, and employees as well as establish relevant actions that meet guest's expectations. • Positive and upbeat approach to employee relations and guest complaints. • Strong computer skills especially word processing, hotel operating systems and spreadsheet creation. • Remarkable ability to ensure proper selection, training, motivation and counselings of all employees.• Completed setup experience of a new 5 stars hotel operation.• Responsible for profit and lost, forecasting and budgeting.

• 

  Uk Adexel

  Hospitality Administration/Management