David Lein Email & Phone Number

Abbotsford, BC, CA

Abbotsford, British Columbia, Canada

• Install residential wiring, including drops, outlet wiring, and building infrastructure
• Operate and understand test equipment related to the maintenance of 2-way coaxial and fibre systems including system analyzers, field strength meters and leakage monitors
• Detect, diagnose and correct issues affecting the services of our customers in a safe and controlled manner
• Respond to and resolve customer service issues arising from the installation and operation of the Shaw High-Speed Internet, Digital Phone, Digital Cable services with an extreme emphasis on one-call resolution
• Complete all routine service calls independently as well as work with other technical staff as required to ensure the correction of customer problems in an effective and timely manner
• Ensure vehicle, test equipment and tools are maintained in excellent condition

Abbotsford, BC

• Install Internet, cable television, Digital Cable Terminals (DCT), Digital Phone Terminals (DPT) and home entertainment equipment for our customers
• Demonstrate, promote and sell the features, advantages, and benefits of Shaw’s products and services to customers
• Provide superior customer service to internal and external customers

Surrey, British Columbia, Canada

Troubleshoot & diagnose customer's computers and or Internet connections for faults and solve them if they fall within the company support scope.

Burnaby, BC

Interface with technicians for problem resolution for 2-way services.Categorize, diagnose, and co-ordinate Dispatch and Restoral.Own the Individual Fault through to Resolution.Responsible for Escalation of Individual Faults.

Burnaby, British Columbia, Canada