Working in partnership with a National Housing Association, Responsible for overall management of the Repairs & Maintenance and Voids Contract for the company. I have overall responsibility for manage approximately 110 staff (Trades staff, Supervisors’ and office staff)Knowledge and attributes linked to role are;Contract value is circa £8 million per yearExcellent performance against daily set KPI’s; both repairs and voidsKnowledge and understanding of Nat Fed Rates and… Show more Working in partnership with a National Housing Association, Responsible for overall management of the Repairs & Maintenance and Voids Contract for the company. I have overall responsibility for manage approximately 110 staff (Trades staff, Supervisors’ and office staff)Knowledge and attributes linked to role are;Contract value is circa £8 million per yearExcellent performance against daily set KPI’s; both repairs and voidsKnowledge and understanding of Nat Fed Rates and Schedule of Rate (SOR’s)Sub-contractor management, agreeing rates/SLA’s and H & S auditsSupply Chain management, negotiating prices on a regular basis to achieve value for moneyHSE management of all daily activities, including CDMP & L responsibility; Weekly and monthly ownership of financial performance on all contracts Show less

Position Held – Lead PlannerMears is a rapid response and planned maintenance services to Local Authorities and registered Social Landlords. The Mears branch I am located at covers the whole of the borough of Gateshead (Tyne and Wear) and works together with Gateshead Council to ensure all council properties are maintained to the highest standard. In my role of Lead Planner, I am responsible for five planners and 4 admin staff. The key function of the role is to ensure the successful… Show more Position Held – Lead PlannerMears is a rapid response and planned maintenance services to Local Authorities and registered Social Landlords. The Mears branch I am located at covers the whole of the borough of Gateshead (Tyne and Wear) and works together with Gateshead Council to ensure all council properties are maintained to the highest standard. In my role of Lead Planner, I am responsible for five planners and 4 admin staff. The key function of the role is to ensure the successful planning of jobs for over 150 employed tradesmen/women. These trades include painters, joiners, plumbers etc. As a team we plan around 1200 per week. My role also means I am responsible for achieving the companies KPI’s on a daily basis and ensuring we meet our pre determined Service Level Agreements set by our client (Gateshead Council), managing labour costs, ensuring the companies P & L is maintained so we are making a profit, staff management, including all personnel issues, carrying out audit checks on my staffs’ performance and attending meetings with senior management and directors.Key Achievements• Managing Financial budgets• Overseeing the performance of various department and functions• Ensuring compliance with relevant legislations (scaffold, asbestos etc)• Developing business processes and procedures to make them more efficient• Creating an operating environment that assures consistently high performance• Producing and delivering financial reports for Senior Management and Directors• Measuring and evaluating service levels offered to customers’ and clients’ Show less

Manage and responsible for 16 members of the Planning Department including the delivery of KPI objectives and targets. Provide accurate forecasting and reports to evaluate the scheduling and monitoring of installations. Guide and always motivate the team to always ensure Customer Service is maintained to the highest standard. Responsible for all Recruitment practices in the department. Provide Training/Induction Programs for all partners. Deputise for the Planning Operations Manager as… Show more Manage and responsible for 16 members of the Planning Department including the delivery of KPI objectives and targets. Provide accurate forecasting and reports to evaluate the scheduling and monitoring of installations. Guide and always motivate the team to always ensure Customer Service is maintained to the highest standard. Responsible for all Recruitment practices in the department. Provide Training/Induction Programs for all partners. Deputise for the Planning Operations Manager as required. Regularly head up meetings with potential customers and/or work colleagues. Ensure that all employed engineers’ adhered to Health & Safety regulations both within office and field services.Key Achievements• Successfully managed planning operation providing in excess of £4 Million revenue per calendar month• Successfully trained the Installation planners improving their competency in completing the daily requirements of their jobs• Introduced our business to a key customer resulting in large scale, profitable work streams• Managed the integration of new business which required huge development and re-organization of current processes and time management• Headed up major project for six months to review all material spends, vehicle hires and labour availability to coincide with current work pipeline – Reported results to Management board to review current business strategies• Negotiated a new and improved costing model resulting in increased business for the company• Verified and raised invoices due for payment to company suppliers; challenged any discrepancies and highlighted to finance department• Managed and planned all work carried out by Sub Contracted companies Show less