David Leopard Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

Houston, Texas, United States

• Project Management: Manage and operate anywhere from 50 to 200 shipments from inception to completion simultaneously ensuring that everything gets to its determined point as smoothly as possible
• Client Retention: Speak with clients daily to ensure happiness and obtain more business across all services we provide
• Communication Skills: Communicate both verbally and through email efficiently with clients and coworkers domestically and abroad
• Customer Service: Frequently speak with… Show more
• Customer Service: Frequently speak with customers to determine pain points, offer solutions, and provide updates on shipments.
• Technical: Experience in Cargowise, steam ship and airline platforms, quoting and invoicing

Houston, Texas, United States

• Problem-solving: Proactively identify and drive process solutions through collaboration with various departments and executive management
• Process improvement: Increased team productivity by 30% through reviewing processes and identifying bottle-necks
• Reporting: Building and maintaining precise daily and weekly reporting for accurate representations of client management
• Invoice management: Manage invoice discrepancies when client issues arise or maintenance is needed
• Team… Show more
• Team development: Develop staff by managing performance, setting goals, providing ongoing training, and maintaining strong employee relationships to create a high-performance atmosphere

Houston, Texas, United States

Cypress, Texas, United States

• Inbound Calls: Use interpersonal skills to process requests from customers and sales associates for a variety of reasons while maintaining a positive attitude and improving the customer experience
• Emails: Work with vendors, customers, and sales associates to process requests
• Attention to Detail: Maintain a sound understanding of the processes to ensure smooth resolutions
• Multitasking: Be able to speak and work at the same time in a fast-paced environment
• Data Input:… Show more
• Data Input: Memorize system to input data from caller/emailer to process requests

Starkville, MS

• Business development: Analyze opportunities, conceptualize, and plan projects and events
• Marketing: Assist in development of sales and marketing to drive awareness and demand for concerts and festivals
• Pricing: Create pricing models and negotiate contracts between clients, artists and suppliers
• Project management: Ensure timely delivery and satisfaction of all contracts, and drive strategic and tactical direction for services
• Relationship management: establish strong… Show more
• Relationship management: establish strong partner and third party relationships to ensure ongoing project success

Starkville, MS

• Business development: Market research and client expansion through networking, referrals and lead follow-up
• Event coordinator: Liaison between clients and booking agents for concerts and events at Mississippi State University
• Client management: 100% customer retention by keeping open lines of communication, mitigating issues, and rewarding loyalty

Mississippi State University

• Financial management: Financial forecasting and analysis of $500,000 yearly budget, including daily bookkeeping, monthly invoicing and payments and reporting to headquarters; yearly tax filing
• Financial reporting: Attended and contributed to weekly chapter meetings with detailed analysis, reports and updates
• Process improvement: Implemented new procedures for more efficient invoicing and collecting
• Organizational management: Delegated responsibilities, enforced policy and… Show more
• Organizational management: Delegated responsibilities, enforced policy and managed risk; appointed and supervised officers Show less