• Took an operation that had not been profitable for over four years and turned it around in year one and in year two exceeded plan.• Extended and expanded the contract at the end of the second year for another five, while taking over the suites, private clubs, and training camp.• Successfully remodeled over half the concession stands and introduced local restaurant partnerships.• Ensured that Quest POS system was configured properly and was expanded to include premium and merchandise business. Introduced loaded tickets and gift card systems into the operation. Worked on a repair plan and upgrading of the PING electronic menu boards• Sportservice runs the concessions, vending, suites, clubs, and retail operations at the Edward Jones Dome.

• Successfully transitioned an operation that went through a decrease of 30% in sales with the fall of the economy.• Restored client relations during the first year.• Reduced an excess amount of Retail inventory in three seasons, by 66 percent, while still maintaining a profit.• Sportservice runs the concessions, vending, suites, clubs, and retail operations at Hammons Field.

• Successfully completed the season with record sales, after taking over operations midway through the season.• Sportservice runs the concessions, vending, club level services, and retail operations at the Center

• Responsible for the operations of concessions, vending, and human resources departments.• Supervised the hiring and training of over 800 employees annually.• Successfully prepared the operation and executed the implementation of a collective bargaining agreement.• Supervised the operations that produced over $20 million in sales annually.• Introduced and successfully implemented sales and cost controls for the concessions and vending departments.• Reconfigured and ensured that staff was properly trained on Quest inventory control system. Created an IT supervisor position to ensure that all POS systems were successfully running.• Sportservice runs the concession, vending, suites, in-seat service, pre-game, and retail operations at the ballpark.

• Exceeded planned sales by $150,000 dollars, after taking over operations midway through the season.• By restoring confidence with the client, I was able to secure a five year contract extension.• Produced over $6 million in sales, and $600,000 in profit.• Responsible for the overall operation of the unit, including managing, budgeting, and hiring of staff.• Sportservice runs the concessions, vending, pre-game, and public bar areas of the stadium.

• Opened a new site; from the construction phase to full operations. In the initial year, exceeded planned revenue by $3 million, and profit by $300,000.• The next two seasons, exceeded both planned revenue and profit... Revenue of in excess of $4 million and profit in excess of $400,000.• Responsible for the overall operation of the unit, including managing, budgeting, and hiring of staff.• Installed and setup Tangent, Micros suite and inseat service POS systems.• Sportservice runs the concession, vending, suites, in-seat service, pre-game, and retail operations at the ballpark.