Accounting Clerk
• Reviewed payments received by Toronto Hydro in order to ensure timely and accurate posting to customer accounts, dealing with a high volume of transactions on a daily basis• Assisted with inquiries into payments made to Toronto Hydro, tracing payments and confirming the accuracy of posted transactions• Issued refunds to customers and transferred funds between customer accounts where necessary, ensuring that funds were correctly distributed• Trained new employees in departmental procedure related to handling incoming payments