David Lim Email & Phone Number

Singapore, Sg

Managing company ICT operation, that include of Infrastructure, application, site offices IT operation. As to ensure of the - IT Governance (Policy, SOP)- Implementing of new Project Management tool such as Novade, Aconex, etc.- Budget planning, staff management include of appraisal.- Manage application team for internal application.- Office 365- Enhance on system improvement on "Productivity" through system such as iPad for engineer- Improve Infrastructure within company, working closely with HQ in Japan- Implement on end-to-end digital workflow and collaboration solution such as "BlueBeam Revu"- Usage of Adobe as internal digital signature within the organization and DocuSign for legally signature.- Introduce Drones on proiect progress and comparison with AutoCAD on drawing.

London, United Kingdom , Gb

Managing internal IT Infrastructure, setup IT security Policy, process and Standard Operating Procedure and involved in the ISO 27000. Involve in security team to ensure compliance with the organization's governance, policies and procedures.. Preparing for ISO 9001-2008 and internal audit.Lead a team of 4 locally to support staffs in main office, Data Centre equipment which is belong to the MIS and ensure that daily support is run smoothly.Involved in the budgeting, staff IDP, recruitment for MIS and vendor management.Currently setup VMware version 5.x, working on mobility (BYOD), project management on Opentext for Content server management. Ensure that my team is working closely with HQ to setup the TC-Net for network security, looking at 2FA for external connection.Manage the support team on end user support, daily checklist, incident report, conduct interview on any incident report on security issue, conduct security awareness training and involved in the new staff orientation on IT areas.Research, plan, install, configure, troubleshoot, maintain and upgrade operating systems.Research, plan, install, configure, troubleshoot, maintain and upgrade hardware and software interfaces with the operating system. Analyze and evaluate present or proposedRecord and maintain hardware and software inventories, site and/or server licensing, and user access and securityDevelop realistic KPIs to improve individual, team and department performancePlanning on IT department roadmap for the year to ensure that the team and the management is aware of the project moving on throughout the year.

Taking care of the IT Infrastructure in Singapore and Indonesia, helping the Regional IT manager to overseas the project and task in the regional include of China, Hong Kong, India. Lead a team of 5 members in the Infrastructure in the regional, to make sure that the daily support of the IT system is running smoothly. As to ensure that the SLA is in target from the end users report, running on the regional budget, formulate IT policy and procedures. Maintain the good working environment for the members in the team, involved in the Quality objective with the company for the ISO 9001 Experience in enterprise implementation in a multi-site organization, manages his/her team, including firing, hiring, career development, training, appraisal, resource allocation, and motivation of team members. Daily work allocationManage on Data centre relocation with the team member, to ensure that preparation of the data centre is ready.Manage the IT Vendors, telecoms vendors and to build good relationship with them for move effective support. Also to maintain the Infrastructure security in area of patches, anti-virus, anti-spam etc. Managing proposal, Project management to liaise with the teams to complete the task within the time and advice on business requirement.Managing Data Center, include of servers network, standard policy and requirement setup in data center. Servers consist of DC, Exchange 2003, SQL,SUS, Citrix. Also taking care of the network migration project as the lead of the team working with the external vendor (Orange- France ISP company) to workout the plan and to ensure that the project is migrated smoothly.Managing and ensure services level meet internal clients' SLA from other offices that are outsourcing the IT, defining, implementing and enforcing risk-based standards, processes and procedures for responding to disruptions in business or IT operations. Communicate with stakeholders and different department head for project management.