As a Supplier Information Automation Manager at Telarus, I leverage my skills in business management, technical support, and workforce management to maintain and update online technology matrices, supplier promotions, backoffice content, and Tableau reporting. I have been working in this role for over a year and a half, and I have received an excellence in customer service award in Apr 2020.In my previous roles at Broadvoice, I served as a Professional Services Coordinator and a Business Support Manager, where I supported the sales and operations teams with various tasks, such as scheduling, invoicing, tracking, and troubleshooting. I also developed relationships with suppliers, partners, and customers, and contributed to process improvement and data exchange initiatives. I am passionate about delivering high-quality service and solutions to the telecommunications industry, and I enjoy working with diverse and collaborative teams to achieve our shared goals.