Private and group golf instruction on all facets of the game plus on-course playing lessons.

Customer service at a stand-alone golf driving range and retail pro shop which includes miniature golf, go karts and paintball.

Merchandising a 4,000 square foot pro shop, customer service, training associates, implementing loss prevention standards, golf club fitting, inventory, working with other departments, shipping and receiving, and signage. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Solicit sales of new or additional services or products. Order tests that could determine the causes of product malfunctions. Describe merchandise and explain use, operation, and care of merchandise to customers. Prepare sales slips or sales contracts. Demonstrate use or operation of merchandise. Place special orders or call other stores to find desired items.

Responsibilities included recruiting, creating a first year team, Director of a NIKE Summer Camp for youths, motivating students to improve their grades, scholarships, fundraising, scheduling and conducting practice and competition, team newsletter, Equity and Diversity Committee, ordering team equipment, improve team playing skills and community service.

Hired, scheduled and managed a golf staff to serve the patrons of an 18-hole daily-fee golf course and driving range. Conducted outings and tournaments. Met with owners and management to discuss services, advertising, troubleshooting and strategies. Owned and managed a fully stocked pro shop. Taught the game to juniors, ladies and men in private and group lessons. Daily up keep of the pro shop and range.