David Liu Email & Phone Number

Phoenix, AZ, US

Phoenix, Arizona, US

Detroit, Michigan, US

• Built teams in Phoenix and Atlanta to transform the parts ordering experience for GM dealers and partners as part of the Customer Care & Aftersales business.
• Established an agile delivery approach with business partners and pilot dealers through rapid prototypes, iterative usability testing and improvements before rollout to all dealers
• Successfully onboarded 4500+ dealers across North America onto the new parts ordering platform which improved operational efficiencies for the dealers and contributed to a record annual revenue of $11B in 2022
• Winner of CIO Excellence in Technology team award in 2022 for demonstrating “Innovate Now” and “Think Customer” GM behaviors by putting the dealers at the center and delivered a solution that dramatically reduces.

Tempe, Arizona, US

• Member of the senior executive leadership team helped define company vision, strategy and drive company growth. Responsible for the engineering department, overseeing, leading, and coaching a team of around 27 software.
• Scaled software engineering team through strategic partnership with offshore vendor to provide platform sustainment, software testing, operations, and production application support
• Improved platform release quality by establishing new quality assurance process and function, implemented continuous integration best practices that resulted in a 25% reduction of production defects and support tickets
• Increased platform stability and availability from three nines to 99.95% for over 1500 automotive dealers, auto groups and manufactures
• Strengthened security posture by implementing WAF, Egress, vulnerability scans and conducted external penetration testing
• Drove innovation and delivery of new platform capabilities: B2B Wholesale solution, Local Delivery, Tax compliance, additional payment gateways and expansion into new markets.

Detroit, Michigan, US

• Built teams in Phoenix to drive innovation for GM’s consumer facing websites and build brand-centric dealer solutions to support highly effective lead conversion and redefine GM’s digital presence.
• As part of the Leadership team that led the migration of 260+ global GM brand customer facing websites from oversea data center to GM’s new data center in the United States
• Successfully led the implementation of the Shop Click Drive – a global Ecommerce technology platform and the rollout to four major markets
• Led the insourcing and modernization of GM’s Vehicle Configuration and Pricing Platform that will result in a reduction of over $10MM external vendor spend.

Bloomfield, CT, US

• Charged with oversight of application development and quality assurance best practices, processes and metrics as well as value-added initiatives for active business unit within leading U.S. healthcare provider. Key.
• Successfully led 40+ member team on major implementation of $20MM technology platform, enabling Cigna Voluntary to provide new products and services to its clients, and enhancing profits and scope of product line.
• Drove comprehensive adoption of Agile development methodology and SDLC process improvements through implementation of Application Lifecycle Management tool (Microsoft Team Foundation server). Technology:.NET, Entity.

Dublin 2, IE

• Designed, managed and delivered leading-edge, complex integration architecture implementations for established client base representing Fortune 100 companies. Regularly brought in projects 5 to 10% under budget.Key.
• Walgreens: Successfully led implementation of $10MM, enterprise-wide system integration initiative to provide single view of client across multiple lines of business for national retailer/pharmacy. Technology: IBM.
• BEA Systems: Led 30+ member team in the delivery of $8MM global, enterprise-wide SOA software development program, driving Scrum-based Agile development methodology. Technology: BEA WebLogic and AquaLogic Platform.
• Intel: Delivered Intel’s first Service Delivery Platform, enabling rapid development and deployment of new services. Defined overall solution blueprint including integration patterns, reusable architecture frameworks.
• Embarq: Acting as Development Lead, responsible for application architecture and delivery of client’s new eCommerce portal. Technology: BEA WebLogic & AquaLogic Platform; WebLogic Server, WebLogic Integration &.

Washington, DC, US

Defined the integration architecture for next generation military payroll system which included integration with external trading partners and backend systems. Improved accuracy, eliminated manual processes and retired legacy systems.

Ankara, TR

Served as key architect and software engineer in first release of DIANE (Digital Analysis Environment) software product, used to automate critical research tasks providing government agencies and agents with efficient means of gathering, maintaining analyzing and archiving current information across multiple applications, sources and people.

Dublin 2, IE

As a Senior Developer, designed, developed and delivered leading-edge, complex integration architecture implementations for established client base representing Fortune 100 companies.