David Loftis Email & Phone Number

Columbia, MD, US

• Performed installations, repairs, maintenance, upgrades, and customer training on equipment in hospitals, universities, and companies in Ohio, Pennsylvania, and West Virginia. Helped cover other territories as needed.
• Maintained communication with customers to ensure understanding of status, cost, and timing of all aspects of the service event. Organized records of all service events
• Ensured customer satisfaction by providing courteous and knowledgeable response to technical issues.
• Managed escalation of unresolved technical issues in a timely manner.
• Maintained spare parts inventory, tools, manuals, and test equipment.

Cleveland, Ohio, US

• Performed installations, repairs, and maintenance on equipment throughout the Cleveland Clinic hospital. Led the effort to take ownership of servicing more lab instrumentation for cost savings.
• Worked on anesthesia machines and networks of patient monitoring equipment including telemetry system.
• Collaborated with perfusionists, Nuvon, and other clinical engineers to develop a system for importing medical device data to the medical record keeping system.
• Helped update and manage inventory in our database. Promoted to work leader to help manage our team.

Hercules, CA, US

• Performed installations, repairs, maintenance, upgrades, and customer training on equipment in hospitals, universities, and companies in Ohio, Pennsylvania, Kentucky, upstate New York, and West Virginia. Helped cover.
• Maintained communication with customers to ensure understanding of status, cost, and timing of all aspects of the service event. Organized records of all service events.
• Ensured customer satisfaction by providing courteous and knowledgeable response to technical issues.
• Promoted twice during my time at Bio-Rad for excelling on my Field Service Team.
• Maintained spare parts inventory, tools, manuals, and test equipment.

Cleveland, Ohio, US

• Developed protocols and experiments to test hypotheses.
• Optimized experimental protocols.
• Used Lawson to manage lab supplies and equipment.
• Performed experiments to obtain manuscript publication.

Ingelheim Am Rhein, Rhineland-Palatinate, DE

- Collected samples for viable and nonviable particles during aseptic filling operations.- Documented environmental conditions of pharmaceutical areas to ensure quality.

Cleveland, Ohio, US

- Research Student for two, four month periods during college.- Used molecular biology skills to perform colon cancer research projects.- Recorded experimental data and analyzed results using statistical methods.- Submitted research findings to American Society for Cell Biology.

Hyderabad, Telangana, IN

- Used lab equipment to prepare a variety of samples for testing.