David Loftis Email & Phone Number

Columbia, Md, Us

• Performed installations, repairs, maintenance, upgrades, and customer training on equipment in hospitals, universities, and companies in Ohio, Pennsylvania, and West Virginia. Helped cover other territories as needed.• Maintained communication with customers to ensure understanding of status, cost, and timing of all aspects of the service event. Organized records of all service events• Ensured customer satisfaction by providing courteous and knowledgeable response to technical issues. • Managed escalation of unresolved technical issues in a timely manner. • Maintained spare parts inventory, tools, manuals, and test equipment.

Cleveland, Ohio, Us

• Performed installations, repairs, and maintenance on equipment throughout the Cleveland Clinic hospital. Led the effort to take ownership of servicing more lab instrumentation for cost savings.• Worked on anesthesia machines and networks of patient monitoring equipment including telemetry system.• Collaborated with perfusionists, Nuvon, and other clinical engineers to develop a system for importing medical device data to the medical record keeping system. • Helped update and manage inventory in our database. Promoted to work leader to help manage our team.

Hercules, Ca, Us

• Performed installations, repairs, maintenance, upgrades, and customer training on equipment in hospitals, universities, and companies in Ohio, Pennsylvania, Kentucky, upstate New York, and West Virginia. Helped cover Michigan, Indiana, and other territories as needed.• Maintained communication with customers to ensure understanding of status, cost, and timing of all aspects of the service event. Organized records of all service events. • Ensured customer satisfaction by providing courteous and knowledgeable response to technical issues. • Promoted twice during my time at Bio-Rad for excelling on my Field Service Team.• Maintained spare parts inventory, tools, manuals, and test equipment.

Cleveland, Ohio, Us

• Developed protocols and experiments to test hypotheses. • Optimized experimental protocols. • Used Lawson to manage lab supplies and equipment. • Performed experiments to obtain manuscript publication.

Ingelheim Am Rhein, Rhineland-Palatinate, De

- Collected samples for viable and nonviable particles during aseptic filling operations.- Documented environmental conditions of pharmaceutical areas to ensure quality.

Cleveland, Ohio, Us

- Research Student for two, four month periods during college.- Used molecular biology skills to perform colon cancer research projects.- Recorded experimental data and analyzed results using statistical methods.- Submitted research findings to American Society for Cell Biology.

Hyderabad, Telangana, In

- Used lab equipment to prepare a variety of samples for testing.