David H. Long Jr., Fache Email & Phone Number

United States

Wilmington, North Carolina Area

• Responsibilities include managing 20 Chaplains to coordinate and provide spiritual and pastoral care services for patients, families and staff across entire medical center.
• Restructured department, reduced expenses and saved Clinical Pastoral Education Residency Program
• Completed an overhaul of the bereavement process across the medical center to standardize practice – earned Lean Green Belt out of this process
• Implemented Compassionate Response Program to provide immediate support for departments with employee loss
• Restructured Healing Arts Department and assumed oversight of these employees and services
• Working on developing Spiritual Care Internship Program and implementing Code Lavender response

Wilmington, North Carolina Area

• Reported to the Chief Nursing Executive and had oversight and responsibility for all patient flow, throughput, interpreter services and clinical staffing decisions across system. Accountable for the activities of.
• Implemented effective controls to monitor, track and direct all aspects of patient flow
• Coordinated and directed daily bed huddles with focus on key KPIs, removed barriers as needed
• Developed daily, weekly and monthly reports to monitor patient movement, staffing levels and sitter utilization for all inpatient nursing units – shared status updates with Chief Nurse Executive and nursing and.
• Developed, reviewed and maintained staffing plans for all inpatient nursing units
• Ensured timely completion for all expense and capital budgeting actions for all inpatient nursing units

Burgaw, NC

• Responsible for oversight of all traditional administrative and financial operations for this Critical Access Hospital (CAH) – gross revenues of $67.5M and 200 FTEs, services included 45 bed SNF, Home Health Agency.
• Collaborated with Medical Center administration to direct financial turnaround of $975k
• Oversaw licensure, construction and startup for free-standing diagnostic center
• Directed construction and start-up and received licensure for a surgery suite (2 ORs, pre-op and PACU)
• Led multiple successful Joint Commission and NC DHHS surveys for hospital, laboratory, home health and SNF – received Early Healthcare Executive Regents Award for accomplishments with these projects
• Implemented effective controls to monitor, evaluate and track expenses and volumes

Wilmington, NC

• Had oversight and full responsibility for all patient flow, throughput, business and financial operations for nursing services at main campus (694 beds).
• Administered implementation of first automated bed tracking program for hospital
• Served as Co-Champion for system-wide roll-out and implementation of Service and Operational Excellence (a product of the Studer Group), developed standards and practices for must-have behaviors
• Wrote and communicated policies, practices and standard work for patient flow and throughput
• Guided and directed replacement project for all medical beds and stretchers for acute hospitals

Wilmington, North Carolina

• Maintained business and financial practices for Nursing Administration and all nursing units.
• Collaborated with nurse managers from all inpatient nursing units to develop staffing plans and budgets
• Prepared capital budgets for nursing and for the medical staff in collaboration with leadership
• Updated nursing policies and procedures as needed

Wilmington, North Carolina

• Maintained business and financial practices for surgical services and directed scheduling office staff.
• Reorganized surgical scheduling department, tracked, measured and improved efficiency
• Developed expense budgets and volume projections, implemented charge reconciliation policies
• Monitored operating room efficiency, prepared and delivered standing reports for Nursing Administration, Department of Anesthesiology and Department of General Surgery
• Developed capital budget for surgical services and for medical staff

Wilmington, North Carolina

• Led a multidisciplinary team that installed an automated preference card system using a McKesson platform for surgical services in the acute hospitals.
• Lowered room turnover time and increased operating room efficiency
• Prepared presentations and reports for medical staff and administration

Wilmington, North Carolina

• Reported to the President and CEO, participated in projects and initiatives across the hospital system.
• Tracked bed movement in nursing units and developed recommendations to strengthen processes
• Reviewed distribution processes in Materials Management and made suggestions for improvements

Mba, Business

Master'S Degree, Health/Health Care Administration/Management

Mha, Healthcare Administration

Ba, Communications

Activities and Societies: Senior Class Marshal