Sr Business Analyst and Emerging Product ManagerWith over 27 years of experience in the IT industry, I have developed a diverse skill set through roles such as Technical Consultant (SQL/PLSQL), Account Manager, Product Consultant, and Software Development Lead. For the past decade, I've focused on business analysis, particularly in utility, e-commerce, and payments projects.Expertise:* Extensive domain knowledge in charge generation, billing processes, billing notes, billing claims, collections, and BSS functionalities.* Skilled in e-commerce checkout processes, ensuring seamless transactional experiences.I am known for my dedication and accountability, consistently aiming to meet and exceed stakeholder expectations. My goal is to ensure that our products fulfill both investor needs and deliver exceptional value to customers.Additional Roles and Responsibilities:* Acted as a Proxy Product Owner / Product Manager, overseeing product development from conception to delivery. * Managed continuous product improvements and updates. * Prioritized feature development based on business and customer value. * Created and maintained the product roadmap. * Served as the main contact point for internal and external stakeholders.* Communicated updates and outcomes to key stakeholders.I am passionate about driving innovative solutions and contributing to successful project outcomes. I continuously seek opportunities for professional growth and collaboration in product management.