Leading the BAFTA Events, Nucleus Awards Management, and the BAFTA View VOD platform. Focused on client collaboration and stakeholder engagement, he excels in defining product visions, collecting requirements, and leading a remote Agile team through fast-paced development. He also manages the client support team, ensuring exceptional service and support.Key Achievements:Redesigning BAFTA Events: Introduced a modern, fully accessible design, enhancing workflows and user journeys,… Show more Leading the BAFTA Events, Nucleus Awards Management, and the BAFTA View VOD platform. Focused on client collaboration and stakeholder engagement, he excels in defining product visions, collecting requirements, and leading a remote Agile team through fast-paced development. He also manages the client support team, ensuring exceptional service and support.Key Achievements:Redesigning BAFTA Events: Introduced a modern, fully accessible design, enhancing workflows and user journeys, and preparing the system for white labelling.Revolutionising BAFTA's Jury Voting: Seamlessly integrated into Nucleus, significantly reducing admin time and improving accuracy.Enhancing Awards Ticket Sales: Streamlined the approval workflow and financial reconciliation by integrating invoicing.Upgrading Nucleus: Delivered a responsive, white-labelled design, improving workflows and user experience.Launching BAFTA View: Developed a cutting-edge VOD platform for Film, Games, and Television awards, leveraging data integration to minimise costs and administrative effort.Developing Custom Solutions: Tailored features for Earthshot, BFI, and others, addressing complex workflows.Adapting Rapidly During COVID-19: Ensured BAFTA's continuous operation by updating products and workflows, including online jury voting.Continuous Improvement: Successfully launched and enhanced the Events product, consistently delivering based on client feedback.David's expertise in product management, Agile methodologies, and user-centred design drives innovation and efficiency across BAFTA's technology offerings. Show less

Oversaw the comprehensive procurement and development process of FOCAL International's new website, significantly enhancing their digital footprint. Expertly managed supplier selection, integration of Zoho's suite for operational efficiency, and led the technical strategy to modernize membership management and engagement.Key Achievements:Spearheaded the research and selection of suppliers, ensuring optimal integration of Zoho products (CRM, Books, Billing, Forms, Flow) to… Show more Oversaw the comprehensive procurement and development process of FOCAL International's new website, significantly enhancing their digital footprint. Expertly managed supplier selection, integration of Zoho's suite for operational efficiency, and led the technical strategy to modernize membership management and engagement.Key Achievements:Spearheaded the research and selection of suppliers, ensuring optimal integration of Zoho products (CRM, Books, Billing, Forms, Flow) to automate processes.Successfully migrated the existing membership database to Zoho CRM, optimizing workflows through customized functions.Facilitated rapid project advancement by enhancing supplier-client communication and effectively removing project roadblocks.Directed the procurement process, offering strategic consultancy for supplier selection tailored to FOCAL's digital ambitions.Transformed the initial customer brief into a detailed technical specification, incorporating requirements for API and CRM integration, video streaming, exclusive member areas, UI redesign, and a new CMS platform. Show less

Instrumental in the strategic enhancement and commercial success of the Nucleus and awards entry system. Through innovative leadership in marketing, onboarding, and development, they significantly expanded the customer base and improved product delivery. Their initiatives to revamp support systems and user experience facilitated unparalleled customer service and operational efficiency.Key Achievements:Engineered Nucleus's commercial strategy, resulting in an 8% increase in… Show more Instrumental in the strategic enhancement and commercial success of the Nucleus and awards entry system. Through innovative leadership in marketing, onboarding, and development, they significantly expanded the customer base and improved product delivery. Their initiatives to revamp support systems and user experience facilitated unparalleled customer service and operational efficiency.Key Achievements:Engineered Nucleus's commercial strategy, resulting in an 8% increase in entries and doubling the system's user base within 18 months.Secured extended three-year contracts with existing clientele, bolstering long-term user engagement.Innovated onboarding processes and documentation, ensuring seamless communication of functionalities.Introduced a comprehensive support ticketing system, drastically enhancing customer service response times.Directed the overhaul of Nucleus's core design, optimizing application management for global operations.Orchestrated a comprehensive relaunch of the awards voting system, integrating modern UX design, 2FA, live voting metrics, and backend redevelopment. Show less

Pivotal in managing the systems for all BAFTA awards teams, including online voting, entry, ticketing, and jury voting systems, managing budgets and resource allocation effectively.Key Achievements:Spearheaded the development of Nucleus, enhancing entry, judging, and video viewing for BAFTA's global awards.Innovated a tablet-based jury voting system leveraging local WiFi and PGP encryption for heightened security.Upgraded the awards voting system with enhancements like… Show more Pivotal in managing the systems for all BAFTA awards teams, including online voting, entry, ticketing, and jury voting systems, managing budgets and resource allocation effectively.Key Achievements:Spearheaded the development of Nucleus, enhancing entry, judging, and video viewing for BAFTA's global awards.Innovated a tablet-based jury voting system leveraging local WiFi and PGP encryption for heightened security.Upgraded the awards voting system with enhancements like 2FA, a redesign, and new metrics.Developed a ticketing system with improved workflows and features, boosting revenue and expediting payments.Adapted Nucleus for the YGD initiative, making it accessible for young participants and educators.Employed solution-focused strategies to address customer issues and support remote team functionality.Fostered a culture of open communication and collaboration, ensuring constructive feedback within teams. Show less

- Managed the online broadcast and audio storage system- Devised processes which enabled multi-user access to assets, improving productivity- Established relationships with collectors who supplied missing archive programmes

- Responsible for identification, documentation and preservation of programme material

- Communicated and responded to playout breakdowns and returning the channel to air in broadcast situations