David Lundorf
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David Lundorf Email & Phone Number

Customer Experience Specialist hos Alka Forsikring at Alka Forsikring
Location: Copenhagen, Capital Region of Denmark, Denmark 8 work roles 1 school
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Current company
Alka Forsikring
Role
Customer Experience Specialist hos Alka Forsikring
Location
Copenhagen, Capital Region of Denmark, Denmark
Company size
404 employees

Who is David Lundorf? Overview

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Quick answer

David Lundorf is listed as Customer Experience Specialist hos Alka Forsikring at Alka Forsikring, a with 404 employees, based in Copenhagen, Capital Region of Denmark, Denmark. AeroLeads shows a matched LinkedIn profile for David Lundorf.

David Lundorf previously worked as Customer Experience Specialist at Alka Forsikring and Teamleder at Fullrate. David Lundorf studied at Gladsaxe Privatskole.

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Email format at Alka Forsikring

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Alka Forsikring

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Profile bio

About David Lundorf

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Listed skills include Kundeservice, Microsoft Office, Forretningsstrategi, Telekommunikation, and 12 others.

Current workplace

David Lundorf's current company

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Alka Forsikring
Alka Forsikring
Customer Experience Specialist hos Alka Forsikring
ballerup, hovedstaden, denmark
Website
alka.dk
Employees
404
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8 roles

David Lundorf work experience

A career timeline built from the work history available for this profile.

Customer Experience Specialist

Current
Alka Forsikring
Nov 2020 - Present

Teamleder

Fullrate

Teamets opgaver:- Besvarelse af skriftlige henvendelser i eget CRM system.- Håndtering af Fullrates SoMe univers (Facebook, Truspilot, Google).- Service henvendelser.- Teknisk support for kunder.- Udgående opkald til second level supportering.Egne opgaver:- Rekruttering og onboarding.- Medarbejderudvikling.- Udarbejdelse af KPI’er.- Daglig opfølgning på KPI’er.- Trivsels- og performancesamtaler.- Ansvaret for receptionen for hele Fullrate, Relatel & Telmore.Herudover er jeg ansvarlig for følgende i hele Kundeservice:- Workforce management.- Incident management.- Procesoptimering

Sep 2018 - Oct 2020

Performance Koordinator

Fullrate

- Workforce Management- Incident management- Performance rapportering- Sikring af daglige statistiker og generelle udmeldinger- Daglig supervision af medarbejdere i driften (Effektivisere ift. medarbejder performance)- Fjernlyt af medarbejdere - herunder kvalitetssikring af driftopgaver og faglighed

Mar 2017 - Aug 2018

Social Media- Og Kundetilfredshedskonsulent

Fullrate

- Kommunikation med kunder via sociale medier (Facebook og Trustpilot)- Klagebehandling- Behandling af sager fra Teleankenævn samt forbrugerombudsmand- Besvarelse af ad hoc spørgsmål fra hele huset

Aug 2015 - Feb 2017

Senior Supporter

Fullrate

- Udarbejdelse af mål- Udarbejdelse af konkurrencer- Daglig opfølgning af KPIer samt performance- Besvarelse af ad hoc spørgsmål- Afholdelse af jobsamtaler

Jul 2014 - Jul 2015

Teknisk Supporter

Fullrate

- Telefonsupporter- Hjælp til fejlretning af xDSL- Hjælp til fejlretning af FlowTV- Opsætning af routere - herunder portforwarding, firmwareopdatering og fejlsøgning- Kontrol af udstyr / test af linier- Opsætning af Wifi- Generel kundeservice

Nov 2012 - Jun 2014

Salgskonsulent

Nestle S.A.

Ansvarlig for samarbejde, udvikling og salg til ca. 80 dagligvarekunder med distrikt sydsjælland (Bilka, Føtex, Kvickly, SuperBrugsen, SuperBest(Meny), DøgnNetto, S-engros mm.)

Feb 2012 - Oct 2012
Team & coworkers

Colleagues at Alka Forsikring

Other employees you can reach at alka.dk. View company contacts for 404 employees →

RS Rasmus Skjærbæk Hede Pold Rasmus Skjærbæk Hede Pold Colleague at Alka ForsikringCentral Denmark Region, Denmark View → SF Søren Friedrichsen Søren Friedrichsen Colleague at Alka ForsikringCopenhagen, Capital Region Of Denmark, Denmark View → MC Marc Christensen Marc Christensen Colleague at Alka ForsikringRegion Of Southern Denmark, Denmark View → YB Yasmina Boumalal Yasmina Boumalal Colleague at Alka ForsikringCopenhagen Metropolitan Area, Denmark View → MH Michelle Huynh Michelle Huynh Colleague at Alka ForsikringOdense, Region Of Southern Denmark, Denmark View → CT Casper Trier Rasmussen Casper Trier Rasmussen Colleague at Alka ForsikringAarhus, Central Denmark Region, Denmark View → MW Mikkel Winces Mikkel Winces Colleague at Alka ForsikringAarhus, Central Denmark Region, Denmark View → DM Daniel Mayland Daniel Mayland Colleague at Alka ForsikringCopenhagen Metropolitan Area, Denmark View → CF Camilla Fares Camilla Fares Colleague at Alka ForsikringKolding, Region Of Southern Denmark, Denmark View → MH Maja Hansen Maja Hansen Colleague at Alka ForsikringCopenhagen, Capital Region Of Denmark, Denmark View →
1 education record

David Lundorf education

  • Gladsaxe Privatskole
    Gladsaxe Privatskole
FAQ

Frequently asked questions about David Lundorf

Quick answers generated from the profile data available on this page.

What company does David Lundorf work for?

David Lundorf works for Alka Forsikring.

What is David Lundorf's role at Alka Forsikring?

David Lundorf is listed as Customer Experience Specialist hos Alka Forsikring at Alka Forsikring.

Where is David Lundorf based?

David Lundorf is based in Copenhagen, Capital Region of Denmark, Denmark while working with Alka Forsikring.

What companies has David Lundorf worked for?

David Lundorf has worked for Alka Forsikring, Fullrate, and Nestle S.A..

Who are David Lundorf's colleagues at Alka Forsikring?

David Lundorf's colleagues at Alka Forsikring include Rasmus Skjærbæk Hede Pold, Søren Friedrichsen, Marc Christensen, Yasmina Boumalal, and Michelle Huynh.

How can I contact David Lundorf?

You can use AeroLeads to view verified contact signals for David Lundorf at Alka Forsikring, including work email, phone, and LinkedIn data when available.

What schools did David Lundorf attend?

David Lundorf studied at Gladsaxe Privatskole.

What skills is David Lundorf known for?

David Lundorf is listed with skills including Kundeservice, Microsoft Office, Forretningsstrategi, Telekommunikation, Projektledelse, B2B, Sociale Medier, and Salgsledelse.

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