David Luongo Email & Phone Number

Seattle, Washington, United States

• Successfully contributed to machine scoring projects for language assessments, developing expertise in traditional machine learning methods and neural network-based approaches.
• Leveraged linguistic knowledge to engineer optimal feature sets for models.
• Provided timely, accurate and reliable management reporting and analysis of data.
• Developed a codebase with libraries to perform preprocessing tasks and to train models, experimenting with various parameters, including model type, hyperparameters, feature sets, and preprocessing techniques.

• Designed and implemented a system to automate budget reporting.
• Managed payroll for a company of 300+
• Assessed and optimized cashier variance tracking and reporting system, creating an improved process to address outlier issues related to cashier performance.
• Conceptualized, refined, and launched a new payment processor system via Square that optimized special order fulfillment and kept organized records between departments.
• Corresponded professionally with many vendors and varied in-store departments in the natural food industry.
• Developed clearly articulated training materials for many areas of store operations.

United States

• Oversaw front end staff, with responsibility for training new staff, correcting errors, and attending to escalated customer service issues.
• Refined proper judgment in sometimes logistically difficult situations: perceptively anticipating register coverage needs and scheduling appropriately.

South Burlington, Vermont, United States

• Interpersonal and communications skills grew in a demanding customer-experience and hospitality oriented environment.
• Developed a multifaceted understanding of what it takes to maintain a positive environment for customers and to treat them in a present and respectful way.
• Learned to negotiate challenging situations of hearing and responding to customer needs and occasional complaints while preserving the store’s interests.

Burlington, Vermont, United States

• Started a touring band from initial concept, growing it into a successful business with local and regional following; built the band to the point where we normally had 300+ attendees at shows in strong markets.
• Released 2 professionally recorded and produced albums
• Gained extensive, self-motivated experience in a diverse array of tasks relating to the music business and band management: Bookkeeping, financial planning, booking, coordinating logistics with venues, itinerary.

Master Of Science - Ms, Computational Linguistics, 4.0

Master Of Science - Ms (In Progress), Computer Science, 4.0

Bachelor Of Arts - Ba, Technical Theatre/Theatre Design And Technology, 3.81

Linguistics, 4.0

Computer Science, 4.0