- Led several event projects with marketing and logistics actions for European tours by Korean artists (+25M subscribers), resulting in B2B and B2C customer satisfaction with multiple sold-out shows in London, Paris and Berlin.- Managed and coordinated a team of over 40 people from different backgrounds to ensure that every event logistics were prepared and delivered ahead of schedule in every city, increasing brand recognition by 80% in a year.- Strategized proactively on daily missions while on tour, coordinating every little detail to deliver an incredible experience to a total of 20,000 fans in 11 cities.

Junior Market Manager @IDEMIA CS for SIM Cards & IoT Markets- Conducted trend analysis and research on competitors, identifying target markets that helped optimize our bids on tenders and introduce our new products. - Generated reports and updates on PowerPoint and Excel about the roadmap, product definition, development follow-up, promotion tools to support the regions in sales activity.- Created and imagined a script and a scenario explaining the concept of Network Slicing on a Virtual Reality experience to better help our clients understand its benefits. - Identified and presented a new privacy threat on 3G, 4G and 5G AKA protocols, putting the users at risk of a data leak. Explained how important it was and how to secure the system and avoid the attack. - Assisted experts and engineers on an IoT file compiling every test procedures and cases with all the data compiled in order to explain the PoC.

Junior Market Manager @IDEMIA PSI for Passport & Driving Licence MarketsMy job was to define the vision and the strategy on IDEMIA's offers, monitor the profitability, drive and boost unique selling points. It encompasses competition analysis, identification of unique selling points, provision of market needs to product management, and elaboration of marketing plans together with operational marketing.Role & Responsabilities:Analyze/research the market (drivers, size, trends, segmentations, competition analysis and battlecards,…)Define the strategy for Idemia on its market- Language, vision, differentiators, make or buy, partners, M&A…- Rally organization to strategyBuild and promote the offer- Provide market inputs for roadmaps and priorities- Define preferred suppliers / partners- Provide marketing content to promote the offer, our differentiators and customer's benefits- Review and integrate product presentation into offer presentationDefine Go-to Market- Define business model(s) and recommended pricing- Draft demo scenariosAccompany the Sales- Review the pipeline of opportunities & support on strategy- Elaborate sales training materials, review product material- Participate to customer meetings (pre-sales)- Drive post-mortems- Monitor revenue, margin, MS evolution related to its offer

- Revamped the company's digital acquisition methods, which resulted in a 200% increase in sales and purchases. - Managed a portfolio of over 150 clients located across the United States. - Increased retention rates by 10% through after-sales services.- Pursued new leads actively by traveling and meeting with potential clients.

- Managed over 50 players, in 10 different teams across Europe while setting up a schedule for practical, physical and mental training to improve performances.- Coordinated efforts between players, staff, and stakeholders to meet objectives and goals.- Successfully negotiated and created partnerships with top international organizations which increased player exposure by 120% and significantly improved team morale.- Improved the teams’ environment and trust towards each member through team building experiences.- Handled the teams’ travel logistics for over 10 events per year, saving the organization thousands of dollars in travel expenses.

- Developed an event calendar to coordinate with staff of different organizations- Led communication with both internal and external event partners - Negotiated contracts with vendors to secure cost-effective rates- Adept at managing all aspects of event production, from inception to execution.- Proven success in mobilizing team members and external partners to achieve event objectives.- Chose strategic locations for the events that would generate the most foot traffic

- Set up Google Ads campaigns and conducted keyword research to optimize searches and get more effective CTAs - Updated older content, which improved traffic by 40%- Successfully increased leads by 50% through the newly thought Google Ads campaigns- Ability to effectively manage time and meet deadlines

- Greeted and provided assistance to an average of 30 clients per day.- Answered an average of 60 phone calls per day, directing them to the appropriate party.- Successfully organized 12 meetings and appointments per week.- Checked, sorted and forwarded an average of 50 emails per day.

- Managed telephone calls professionally and courteously, utilizing excellent customer service skills. - Demonstrated organizational skills by scheduling and coordinating multiple meetings, appointments, and travel arrangements for staff members. - Handled a variety of administrative tasks with accuracy and attention to detail.

- Improved customer satisfaction scores by providing guidance and advice on product selection.- Proactively maintained stock levels to avoid out-of-stocks and ensure customers could find the products they needed.- Reorganized store layout and arranged window displays to increase customer traffic and impulse sales.