Managed the Operations Department of a National Company which assists companies within the insolvency world. Dealt directly with the Appointed Insolvency Practitioners (IP) following their instruction from the Crown Court. Provided and organised for the IP, all security details for each site in order to preserve the assets of the company.Cases include the former Toys R Us, Thomas Cook and Norton Motorcycles Ltd.Managing other members of the Operations team and ensuring the department is manned at all working times and an out of hours rota is in place.Fielding calls from clients and suppliers.Setting up projects (electronically and hard copy as required) and ensuring correct procedures are followed and appropriate documentation is sent to clients and suppliers.Ensuring documents are returned completed in a timely manner.Responding to and resolving any issues arriving from sites/tasks.Updating internal records including spreadsheets and sage.Taking ownership/responsibility of operational issues in forward thinking manner.Liaising with clients and suppliers both verbally and in writing in a professional manner.All communications with clients and suppliers must be confirmed by email the same day as the communication.Be able to prioritise workload and delegate accordingly.From time to time you may be required to carry out site visits/attend external meetings where a company vehicle may be supplied or a car allowance paid for use of your personal vehicle.To assist our Compliance Officer with maintenance and audits of our ISO27001 and GDPR systems.Ensuring all relevant documentation/correspondence is electronically filed in project folders.Ensuring all management systems, legislation, GDPR, policies and procedures (currently in place or introduced at a later date) including our ISO 27001 (Information Security Management System) are adhered to.

2012-2015: Crime Investigation Officer● Working in a division of CID, arresting offenders suspected of committing criminal offences● Determining and following an agreed case investigation plan to systematically investigate, secure evidence and manage resources● Identifying and securing evidence, including key witness statements, CCTV footage and arranging immediate scene preservation for further investigation by internal CSI units; organising and assisting with identification procedures● Working on a wide range of cases from straightforward to highly complex, interviewing and processing detained suspects and making recommendations about completion or disposal action● Taking cases to Magistrates and Crown Courts, obtaining and submitting statements, case papers and other relevant documentation maintaining professional standards and high levels of integrity at all times● Liaising proactively with internal units, external agencies and court officials ensuring that all opportunities are taken to identify, trace and convict offenders

2005-2012: Response Police Officer● Working in partnership with communities to maintain law and order, protect members of the public and their property, and prevent and detect crime, demonstrating good public relations and providing high profile, high visibility presence within the sector● Attending calls in line with call grading in an efficient and timely manner and applying measures to resolve problems on a permanent basis on first attendance● Patrolling the sector as directed by control or team supervisors, and working to deter criminals, reassure the public and maintain order, building on local knowledge, observation and local initiatives● Gathering information and intelligence relating to crimes and suspected criminals, taking a proactive and thorough approach● Building and maintaining strong relationships with all sections of the community, garnering volunteer support and local engagement to enhance problem-solving● Supporting team members, other officers and managers to ensure efficient use of resources, deliver within set timescales and achieve positive outcomes● Compiling accurate reports and prosecution files, maintaining a close attention to detail and meticulous, methodical approach● Undertaking ongoing training and development to ensure that skill set accurately meets the need of the position● Mentoring underperforming officers and working with them to identify areas for improvement and set specific action plans in place; supporting them in skills/service development and continuously evaluate performance● Demonstrating and promoting strong customer relationship management skills, breaking down barriers and reacting directly to the needs of the community

Brasher Leisure, Store Manager - Sweatshop● Managed a Team of five staff members● Recruiting, training, supervising and appraising staff● Managing budgets● Maintaining statistical and financial records● Dealing with customer queries and complaints● Overseeing pricing and stock control● Maximising profitability and setting/meeting sales targets, including motivating staff to do so● Ensuring compliance with health and safety legislation● Preparing promotional materials and displays● Liaising with head office

Food Brokers Ltd, Area/Regional Manager South West - SoBe Brand (Pepsi).● Visiting store locations● Working with store manager and staff● Assessing the productivity and achievements of the stores● Recommending changes● Mentoring employees● Implementing and enforcing company regulations● Planning and coordinating sales training● Reviewing measures to achieve performance targets● Attending conferences, events and meetings ● Leading by example● Preparing, reviewing and reporting on budgets and expenditure● Negotiating contracts and deals