West Monroe is a national consulting firm that was born in technology but built for business—partnering with companies in transformative industries to deliver real, measurable results. Technology is who we are, it is not something we bolted on overnight, and we believe it is one of the greatest enablers of business value. That’s why we work in diverse, multidisciplinary teams that blend industry expertise with deep operational and technology capabilities to create quantifiable, financial value for our clients.

Large Retail Pharmacy-- Led team in a multi year project responsible for developing standard operating procedures (SOPs), updating standards, and quantifying the impact in both hours and dollars for all projects or initiatives undertaken. - Moved scheduling inputs from an excel based system to a software package to allow for full transparency from start to finish.Large Multinational Retailer - Developed and implemented labor inputs for emerging online grocery pickup business.Responsible for:- Development, Implementation and ValidatingLarge Multinational Retailer - Led small team in developing scheduling inputs for the vision center and fuel station departments. Responsible for:- Quality Assurance- Standards subject matter expert- Project Management- Client Communicaiton- InvoicingFood Service Distribution Centers (2 sites) -Led small teams across the country building engineered labor standards for several distribution functions (selection, forklift replenishment, forklift putaway, loading, receiving) across different labor management software's including: Red Prairie, FLEXdls, EXE.Responsible for:- Client kick off / wrap up meetings- QA of all work completed on site- Invoicing clients for worked completed- Status Meeting Project Timeline / Risk EscalationFood Service Distribution Center -Represented the company and completed union audit (Teamsters)- Certified all job functions (selection, forklift replenishment, and forklift putaway) were fair and accurate

Food Service Distribution Centers (30 sites) -Led small teams across the country building engineered labor standards for several distribution functions (selection, forklift replenishment, forklift putaway, loading, receiving) across different labor management software's including: Red Prairie, FLEXdls, EXE.Responsible for: - Client kick off / wrap up meetings - QA of all work completed on site - Invoicing clients for worked completed - Status Meeting Project Timeline / Risk EscalationFood Service Distribution Centers (5 sites) -Led small teams on audits of current standards expectations and delivered results to management determining if the expectations are accurate or needed to be updated.Large Multinational Retailer - Led team of 25+ engineers in the development of scheduling inputs for all hourly associatesI was responsible for - QA of 8000+ standards- Input design into the standard warehouse (Logile Enterprise Labor Model)-Set up store specific profile based on physical layout and associate structure at each storeResulted in:- Creating store specific schedules for 4750+ stores- Routines and standards for 216 different roles across the company- Allowing the client to build a bottoms up budget and tie actual hours required to complete store functions rather than off a specific sales target.

Food Service Distribution Centers (25 sites) -Built out engineered labor standards for several distribution functions (selection, forklift replenishment, forklift putaway, loading, receiving) in several software packages including (Red Prairie, EXE and FLEXdls). Conducted work autonomously across the country as well in small teams to deliver productivity improvements of 10-15%.Large Warehouse Retailer - Studied and built scheduling inputs for a large warehouse retailer for several job codes-Produce associate -Online Customer Order Picker-Maintenance associateInputs were utilized to build store specific schedules for 550 stores across the US.Large Pharmacy RetailerStudied state board regulated processes and updated labor standard inputs for 4000+ pharmacies across the country.

Food Service Distribution Centers (20 sites) -Utilized work sampling, stop watch studies, and pre-determined motion time studies to analyze and implement site specific engineered labor standards. Built standards for all functions (selection, forklift, loading, receiving) within the distribution center. Projects resulted in 5-25% productivity improvement