Director Of Customer Success And Product Strategy
CurrentI work with all of our GiveGrove clients to train, implement, and execute their fundraising events through our platform. I train and educate Organization's volunteers on the platform and address check-in and check-out procedures at their events. I onboard and host all potential Organization's that might be interested in GiveGrove to help them understand how GiveGrove works and assess whether GiveGrove might be a good fit for their fundraising needs. I develop, create, and mockup all development changes or upgrades to the platform as well as receiving and reviewing requests and feedback from current clients.