Managing strategic investments within the Claims Integrated Solutions team to improve customer experience, claim professional effectiveness and provide optimal claim outcomes.

Verisk is a leading data analytics provider serving customers in insurance, energy and specialized markets, and financial services. Our team of nearly 9,000 helps customers make crucial decisions every day about risk—with greater precision, efficiency, and discipline.Headquartered in Jersey City, New Jersey, Verisk has more than 115 offices in 33 countries. Our businesses include AIR Worldwide, ISO, Verisk 3E, Verisk Financial, Verisk Maplecroft, Wood Mackenzie, and Xactware. Our workplace culture has earned Great Place to Work® Certification in the U.S. for six consecutive years. In addition, our offices in India, Spain, and the U.K. received the certification, and our U.K. location was also recognized for Excellence in Wellbeing. Plus, Verisk has been named one of the World’s Best Employers, one of the World’s Most Innovative Companies and one of America’s Best Employers for Women. To learn more about joining our team, visit verisk.com/careers.

Effectively spanning strategy to execution roles, charged with strategic visioning alongside senior leadership aligning goals and internal/external facing technology investments with business plans preparing agile teams to develop and execute through dedicated and hybrid value streams. • Implemented sustained business efficiencies via Claims interactive customer and provider portals releasing highest value features for policyholders, agents and claimants. • Championed the creation and release of virtual adjustment tools countrywide during Covid-19 restrictions. • Led innovation sponsor in the area managed, shaping the company wide innovation methodologies, practices and innovation jams, while introducing our innovation framework across claim. • Start-up ecosystem opportunities, candidate screening, strategic partnerships, and emerging development technology teams. Awarded several patents for technology improvements with inventor status. Achieved 1st place in Evolving Distribution category for our internal innovation jam in 2021.

Lead Business Director over a 100M+ technology investment to modernize, consolidate and implement a re-platform of 6 legacy claim workstations facing employees, agents and policyholders managing losses across all lines of business. Final decision making and collaboration with a team of ~400 developers and ~70 business stakeholders. • Handled the creation of product roadmap and technical user experience design standards improving the user experience. • Designed and directed virtual implementation and training for 30 Claim Service Centers across North America with no business disruption. • Awarded patents for paperless functionality resulting in 4M annualized labor savings. Led team of product specialists releasing Travelers first mobile claim application.