Private Investor
CurrentPrivate Investing | Asset Management | Portfolio Design | DLT | Tokenization
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David Neill is listed as Award Winning Senior Leader | Customer Experience Design and Analytics | Technical Support and Customer Service Delivery | Customer Success | Cybersecurity | Web3/DLT | Financial Services at Self-employed, based in Grapevine, Texas, United States. AeroLeads shows a work email signal at inquira.com and a matched LinkedIn profile for David Neill.
David Neill previously worked as Private Investor at Self-Employed and Senior Director CX Strategy & Analytics at Oracle. David Neill studied at The University Of Texas At Arlington.
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Accomplished leader with 25+ years of experience in global operations leadership across multiple disciplines: Cybersecurity, Customer Experience Design & Program Implementation (CX & NPS), Business Intelligence, Analytics and Insights, Workforce Optimization, B2B Cloud/SaaS Support, B2B Enterprise Software Security Support, B2C Consumer Software Security Support, IT End User Computing/Helpdesk/Call Center stand-up, Financial B2C Electronic Product Support, Retail Brokerage & Institutional Retirement Operations. Proven Customer Experience management background with full NPS system implementation in both B2B & B2C technology and services environments with a focus on product & support improvement and acceleration. Demonstrated leadership success in driving customer outcomes across business unit and product environment, delivering high customer satisfaction while maintaining disciplined expense control.
Listed skills include It Service Management, Itil, Enterprise Software, Data Center, and 19 others.
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Private Investing | Asset Management | Portfolio Design | DLT | Tokenization
Austin, Texas, US
Lead the CX Strategy Analytics team on a once in a career opportunity to guide a company like Oracle on a loyalty journey.- Built and owned the Oracle customer loyalty and satisfaction insights programs, spanning net-new implementations for Net Promoter Score (NPS) and business line-specific Product Satisfaction, Support Satisfaction, Strategic Client, and.
San Ramon, California, US
Lead customer facing organizations within the Customer Success Group - Delivered best in class churn and net-retention numbers for the company - Established an onboarding function to drive consistency, speed, and quality in to new customer experience - Established CX practice for Reputation.com, including developing a CX GTM strategy for sales - Developed.
San Jose, California, US
Responsible for identifying and driving operational best practices through B2B and B2C support organizations, customer success, and customer experience functions - Full Net Promoter Score System and customer satisfaction rollout for McAfee in both the B2B and B2C businesses - Established 50+ customer touchpoint listening posts to take high quality customer.
Responsible for leading an international team of 180 supporting major corporate environments with outsourced IT end user computing delivery. - Built scalable delivery model allowing for repeatable implementation of best practices across multiple companies in multiple verticals including Ingram Micro, Chubb & Son Insurance, UNUM, MeadWestvaco, Duke-Conoco.
Boston, MA, US
Worked across multiple disciplines including:- equities / options trading - high net worth services- electronic products & trading platforms including fidelity.com- retirement services group- participant services group (DC, DB, H&W, Payroll)- FINRA/NASD registered Series 7, 8, 63
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David Neill works for Self-employed.
David Neill is listed as Award Winning Senior Leader | Customer Experience Design and Analytics | Technical Support and Customer Service Delivery | Customer Success | Cybersecurity | Web3/DLT | Financial Services at Self-employed.
AeroLeads has found 1 work email signal at @inquira.com for David Neill at Self-employed.
David Neill is based in Grapevine, Texas, United States while working with Self-employed.
David Neill has worked for Self-Employed, Oracle, Reputation.Com, Mcafee, and Affiliated Computer Services.
You can use AeroLeads to view verified contact signals for David Neill at Self-employed, including work email, phone, and LinkedIn data when available.
David Neill studied at The University Of Texas At Arlington.
David Neill is listed with skills including It Service Management, Itil, Enterprise Software, Data Center, Outsourcing, Cloud Computing, Saas, and Crm.
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