David Rigali Email & Phone Number

Winter Park, Florida, United States

My principle role as vCIO’s is to create and maintain long term relationships with our clients. I accomplish this by gaining an intimate knowledge of our clients' businesses and combining this with my technical and business background and experience. My goal is to help them infuse their business strategy with technology and leverage Cutting Edge’s technical resources to improve their operational efficiencies. Client satisfaction is my first and highest goal.Cutting Edge Network Technologies is a growing Managed Services Provider located in Winter Park, Florida. We have been in business for almost 20 years and have provided service to hundreds of small and medium size businesses. Our five core values are: Exceptional Client Experience, Do the right thing, It's all about people, Today not Tomorrow, Passionate and Determined.

State College, Pennsylvania, United States

• Completed all requirements for the Master's degree in Cybersecurity and Information Assurance• Research and wrote a master's thesis: "Factors Influencing Cloud Adoption in Small and Mid-size Law Firms"• Co-authored a term paper on Cloud Access Security Brokers• Co-authored a term paper on Zero Trust Networking

Orlando, Florida, United States

• Developed a multi-year technology plan based on business objectives and knowledge of industry trends• Developed annual capital and operating budgets, shifting spend from capital to operating expenses• Modernized litigation support by moving it to the cloud, establishing new e-discovery services• Hired an experienced, full-time litigation support professional to consult directly with legal teams• Aligned IT with the business of the firm, including: - Implementing a matter-centric solution for e-mail management and records capture - Implementing a mobile time entry solution, improving capture and velocity - Establishing after-hours technical support via a managed services solution • Implemented cloud-based solutions for IP Docket, e-mail security/archiving, e-discovery, mobile time entry• Collaborated with Accounting on a new practice management solution (IntApp New Business Intake)• Led a Business Continuity initiative, working with accounting, HR, marketing, and facilities management• Presented a multi-million dollar data center proposal to the managing partner• Communicated effectively with executive management, including: - Presenting and getting approved a multi-million dollar data center project to the Managing Partner - Establishing an annual review of IT achievements to the Managing Partner - Creating a new format for weekly status reports to the Technology Partner

Orlando

• Migrated an on-prem data center to a colocation facility, upgrading server/storage infrastructure• Established a secondary data center with real-time data replication with a new colo facility• Conducted a telco audit, saving $500,000 annually while redesigning network and adding redundancy• Implemented a 500+ seats Citrix solution with Netscaler Citrix ADC for load balancing/application delivery• Virtualized over 95% of servers (data center and regional offices) utilizing VMWare and Cisco UCS• Multiple cybersecurity initiatives, including: - Implementing SIEM (SolarWinds) and endpoint management (Carbon Black) - Implementing Network Access Control (Cisco ISE), and web security (Cisco Umbrella) - Rolling out multi-factor authentication (MFA) for secure remote access (RSA SecureID) - Developing incident response plans for DR scenarios including e-mail, server and storage, and telco - Implementing MobileIron for mobile device management, including new security policies

Orlando, Florida, United States

• Hired, managed, and mentored IT staff• Managed IT Operations, including Help Desk, Tier 2/Tier 3, network services, security, and training• Managed litigation support, shifting it to a managed services solution• Developed key relationships with vendors and technology partners to leverage industry knowledge• Developed a peer-driven change management process, including a change advisory board• Guided the development of a peer-review process for the network services team• Centralized the IT function, better utilizing IT resources across the firm • Established semi-annual department summits, content developed and delivered by team members• Served as the project manager for multiple large-scale projects including: - Developing scope, budget, WBS documents, and project schedules for a data center migration project - Upgrading desktop hardware/software, including (SCCM) and new desktop/security policies - Upgrading Windows, Microsoft Office, and Line of Business applications

Orlando, Florida, United States

• Developed a multi-year technology plan and presented it at a firm-wide quarterly meeting• Completed a detailed 2 M capital and operating budget• Resolved multiple issues to move a stalled desktop virtualization project (Citrix VDA) forward• Assisted eDiscovery partner with transitioning litigation support to a managed services model.• Completed a cloud-based email archive solution as part of a new email retention policy• Implemented a new mobile device security policy • Piloted a time-capture pilot program (Legal 55) • Transitioned network operations to a fully managed services solution.• Assisted in the design of a task-based billing solution driven by clients and internal profitability analysis

Minneapolis, Minnesota, United States

• Hired as the firm's first CIO to restructure the firm's IT program• Integrated two I.T. teams (formerly reporting separately to the COO and CFO) • Developed a detailed multi-year technology plan• Developed and managed capital and operating budgets• Directed the design for a $1.5M document review platform (Relativity) to capture new revenue streams• Implemented VoIP and unified messaging (Cisco Call Manager) in three regional offices.• Established new voice mail and email retention policies • Directed the development of a custom matter budget management solution

St. Louis City County, Missouri, United States

• Managed Application Support and Litigation Support teams• Managed Tier 2 support focused primarily on Microsoft Windows and Microsoft Office applications• Restructured the litigation support department, focusing on a more consultative role with legal teams• Managed the user acceptance testing team for the firm-wide Microsoft Office upgrade project• Established a new litigation technology committee chaired by the litigation department partner• Served as project manager for a successful firm-wide Office 2007 rollout across multiple teams• Developed a workflow for a records imaging project for the I.P. practice group• Offered a director-level role to oversee a new practice management support team

St. Louis City County, Missouri, United States

• Worked with H.R. to restructure the I.T. department to address personnel issues.• Completed a successful firm-wide rollout of new laptops with Windows XP/Office 2003.• Implemented an email archiving and management solution using Symantec Enterprise Vault.• Increased WAN bandwidth and introduced WAN acceleration technology via Riverbed Steelheads• Addressed a major gap in document management by Implementing an ethical walls solution (IntApp)• Upgraded the firm’s document management system (Open Text)• Served as project manager for multiple software deployments, creating schedules, tracking issues, etc.• Completed multiple “Day 1” initiatives related to the merger with Blackwell Sanders• Position was eliminated shortly after the merger

Columbus, Ohio, United States

• Developed and maintained multi-year technology plans• Developed and managed capital and operating budgets• Served as project manager for multiple infrastructure projects and two major desktop upgrades• Implemented the Firm’s first storage area network (SAN) and initiated server virtualization• Moved the firm to an MPLS wide area network• Automated application delivery, first with Novell Zenworks, then Microsoft SMS.• Worked closely with Marketing to implement a firm-wide CRM solution (InterAction)• Worked closely with Accounting for new practice management solution (CMS Open, now • Mentored my second-in-command and successfully transferred leadership before leaving• Completed a 10-month project management program using the Boston University PMI (PMBOK) curriculum

Master Of Cybersecurity And Information Assurance, Computer And Information Sciences And Support Services

Masters program with multi-semester capstone project including original research on factors influencing cloud adoption by small.

Master In Information Technology, Computer And Information Sciences And Support Services

Executive graduate program in I.T.

Master Of Business Administration - Mba, Business

Bachelor Of Arts - Ba, Chemistry