David Macdiarmid Email & Phone Number

Dartmouth, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

- Oversee operations and continuously develop retail location business, generating significant annual revenue.- Increased performance to be among Top 5 highest selling retail locations in the company inside 6 months of holding position.- Built successful team with targeted recruitment strategies and qualified candidate selection.- Create collaborative culture and enhanced teamwork, increasing responsibility and holding teammates accountable.- Conduct individualized meetings to ensure members of the sales team be motivated with their professional development. - Set goals, communicate plans, and review performance openly in weekly meetings.- Maintain accurate financial records with balanced accounts and daily deposits.Implement successful changes to drive improvements based on profit and loss monitoring.- Analyze store reports to optimize performance, take action and give direction based on business trends.

Halifax, Nova Scotia, Canada

Moncton, New Brunswick, Canada

- Prospected leads, identified decision-makers and built initial connections through cold calling.- Initiated and assisted in delivering proposed solutions meeting customer-specific needs.- Built client files and documented interactions in CRM software.- Positioned and aligned company services with assigned accounts, maintaining regular contact with decision-makers.- Boosted interest in company offerings with special events and marketing initiatives.- Maintained customer satisfaction through proactive monitoring and resolution for customer issues.- Elevated team productivity and performance using improved training and motivational strategies.

Dieppe, New Brunswick, Canada

- Overcame objections with successful product demonstrations and persuasive communication skills.- Determined customers' needs based on sales calls and face-to-face meetings.- Called on active and dormant accounts to offer new products and services.- Boosted sales of accessory products by devising special offers and loyalty programs.- Improved existing account profitability by reviewing opportunities, identifying key personnel, and building strong connections.- Sustained revenue by bringing in new customers and continuously connecting with established accounts.- Handled stressful situations professionally and multitasked with ease.

Moncton, New Brunswick, Canada

- Achieved success as one of the Top 3 Sales Associates in the Atlantic Canadian region.- Used POS systems to process sales transactions, confirm pricing and manage inventory.- Maintained clean and orderly sales floor, frequently verifying pricing, promotional signage, and product availability.- Merchandised products according to planograms and store procedures, arranging featured items in high-traffic areas to boost sales.- Supported management with daily banking, reporting and opening and closing procedures.- Satisfied customers through efficient payment processing and delivery coordination- Qualifies customer’s interest, responds appropriately to objections, and maximizes customer satisfaction- Maintains a thorough knowledge of company products and services, creating solutions daily - Consistently demonstrates a customer-oriented mindset, leading to increased sales of high-quality products daily.

Halifax

Moncton, New Brunswick, Canada

Supervisor of store during the evening while representing and selling numerous brands that the company represented