David Macharg Email & Phone Number

Hermitage, Pennsylvania, Us

https://www.grahamstamping.com/

https://www.wheatlandsteel.com/

Pittsburgh, Pennsylvania, Us

- Maintained project timelines, scopes, and budgets throughout the project lifecycle.- Managed day-to-day digital tasks some of which included proposals, client communication, education, planning, and forecasting. - Coordinated development efforts with modern digital best practices using Scrum and Agile.- Partnered with Project Managers of other departments to coordinate projects that went beyond the scope of Digital.- Modernized department methodologies, process, and technology stack. - Communicated with company leadership about the state of the Digital team.

Pittsburgh, Pennsylvania, Us

- Conducted client prospecting and selling responsive websites predominantly to small businesses.- Rendered assistance to clients throughout the overall process from initial conversations through launch.- Helped in improving business of clients from a digital perspective by providing knowledge on modern website best practices.

Pittsburgh, Pennsylvania, Us

- Held accountability in driving vision, strategy, design, and implementation of various innovative e-commerce app products.- Administered all requests through several popular methods of project management including Scrum, Agile, Waterfall, and Kanban.- Partnered with senior developers to ideate on solutions and discuss feasibility along with account owners to gather requirements and provide a strategy for development execution.- Mastered client properties, domains, and business strategies as Product Owner and Project Manager to dynamically optimize on a weekly basis.- Identified weekly capacity of the department based on client needs across pre- and post-launch initiatives. - Took charge of prioritizing projects to develop a sprint roadmap discussed weekly to clients and stakeholders.- Acquisition of requirements from client services teams while applying collective knowledge to provide advice and solutions.- Provided supervision and assistance with velocity to maintain schedule and meet aggressive client deadlines.- Led the formalization of app department processes by building and contributing to an internal wiki.- Successfully validated output to guarantee adherence to best practices and functional requirements.- Communicated with Director of App Development to keenly monitor team metrics, interdepartmental satisfaction with company processes, as well as daily action items.- Expertly managed eight offshore staff Quality Assurance Team that provided service to the company’s entire directory of clients.

Pittsburgh, Pennsylvania, Us

- Served as the primary contact and rendered service to multiple accounts to provide strategy as well as prioritize schedule work and triage escalations.- Drafted detailed roadmaps while gathering requirements from clients and internal business leads.- Cultivated positive client relationships through responsive communication, recommendations improvement, and product feedback.- Establishment and Initiation of presentations to engage clients during contract discussions and upsells toward identification of the best option for the client and their customers.- Performed A/B testing to help increase conversion and maintain website growth.- Authored contracts for client renewals and statement of work while maintaining involvement with security training and awareness.

Pittsburgh, Pennsylvania, Us

- Offered sound quality assurance and product optimization for retail apps and mobile websites.- Maintained understanding of client project roadmaps, analytics, and goals to effectively provide optimizations.- Led the development and implementation of test plans, scripts, and cases to limit product deficiencies.- Determined website weak areas and growth opportunities by conducting in-depth analytical analysis.

Bachelor’S Degree, Organizational Communication, General

Education record