David Mahon Email & Phone Number

Brisbane, Australia

1. Provide strategic advice & guidance across the full range of people & culture activities for Lifestyle & Community Services Division, to inform and influence service delivery and business management strategies and initiatives.2. Provide high level analytical, evaluation and problem-solving skills to develop service delivery solutions that support the achievement of key business activities.3. Build and maintain robust, effective working relationships and networks that foster collaboration across internal boundaries and provide value-added services to the Division.Key achievements:1. Designed, developed and implemented a 2-tiered development program for leaders in Lifestyle & Community Services Division.2. Initiated a divisional inclusion action group to grow & promote a more inclusive Divisional culture, and a stronger & more visible focus on diversity & inclusion.3. Facilitated succession planning across all branches in the division, including leading the development of talent benches and a talent dashboard.4. Debriefed the results of divisional workplace inclusion survey, and its consequent action planning.5. Sponsored the divisional 'Our People' strategy, focussing on leadership development, diversity & inclusion, succession planning and culture.

Brisbane, Australia

1. Lead the Learning & Development Services team to design, deliver and facilitate comprehensive learning and development services for Brisbane City Council, including eLearning, blended and classroom learning. 2. Lead and undertake learning needs analysis, plans, instructional design, delivery, workshop facilitation.and evaluation of learning solutions for Council staff.3. Maintain up to date knowledge of learning innovations and best practice to lead the creation and delivery of contemporary learning solutions.4. Develop, implement and monitor performance measures that demonstrate the value of learning and development solutions for Brisbane City Council.5. Lead and undertake the creation of effective, high quality learning documentation, resources, proposals and maintain process guides, learning materials, templates and tools.Key achievements:> Managed the development and facilitation of learning experiences to initiate Council’s LeadershipAcademy for developing leaders and aspiring leaders. The Academy provides a range of innovative learning experiences through workshops, intensive programs, short courses, on-the-job activities and gamification. Participant satisfaction with course offerings is currently sitting at 94%.> Designed and managed the 2019 Team Leader Conference for 250 Council leaders, focussing on inclusive leadership and featuring multiple guest speakers, a panel of SMEs and breakout sessions presenting ‘deep dives’ into topics including unconscious bias and cultural competence. Participant feedback rated the conference at 97%.

Brisbane, Australia

1. Understand the strategic direction and key business activities of Lifestyle & Community Services Division and provide strategic advice and guidance across the full range of human resources management activities to inform and influence service delivery and business management strategies and initiatives.2. Demonstrate high level analytical, evaluation and problem-solving skills to develop service delivery solutions that support the achievement of key business activities.3. Build and maintain robust, effective working relationships and networks that foster collaboration across internal boundaries and provide value-added services to the Division.Key achievements:> Facilitated the design & operation of leadership capability assessment centres for all Divisional leaders, including assessing the leadership capability of participants> Developed a Divisional workforce plan, including a diversity and inclusion strategy

Brisbane, Australia

1. Facilitate engagement of program and divisional stakeholders with the roll out of Enterprise Performance Management Strategic Planning across Council.2. Translate Program goal and strategies into focused performance results, and articulate the measures to track Council’s performance in achieving those results.3. Provide evidence to support and inform the strategic direction set by the Lord Mayor and his administration, identifying any gaps in current service delivery and prioritising investment across Council.Key achievements:> facilitated the development of meaningful performance outcomes and evidence-based measures for all eight Council programs.> led the development of program-specific, user-friendly performance dashboards and scorecards.> coordinated the development and publication of Council’s Annual Reports 2015-16 and 2016-17 (which won a Gold Award in the 2018 Australasian Reporting Awards).> awarded a Lord Mayor’s Commendation for Excellence in Performance Leadership for my leadership of the LGBTI Employee and Ally Networks.> awarded a Lord Mayor’s Award for Excellence in the ‘Social Justice & Community Development’ category for the work undertaken by River City Pride, Council’s Lesbian, Gay, Bisexual, Transgender, Intersex and Queer (LGBTIQ) Employee Resource Group.> awarded the Out For Australia Established Professional Role Model of the Year Award (2017). The awards recognise role models who provide a great influence and service to the LGBTIQ community through their positive values, attitudes and behaviours.> facilitated the development of an LGBTIQ Strategy & Action Plan for the Queensland Department of Communities, Child Safety & Disability Services.

Brisbane, Australia

1. Manage the overall performance of the CFO’s Office, leading management and secretariat support to ensure key deliverables are met including customer correspondence and corporate KPIs.2. Analyse, research, synthesise and assess the strategic and broader business implications of submissions, briefings, reports, policy proposals and issues affecting Corporate Finance Branch.3. Proactively and effectively liaise, interact and communicate with the CFO, Corporate Finance Branch Managers, Councillors and their advisers, project sponsors/managers, and external consultants on a broad range of strategic projects, initiatives, issues, and operational matters. 4. Research, write and edit correspondence, presentations, reports and committee submissions on behalf of and/or in conjunction with the CFO.5. Manage the Corporate Finance Branch Management team’s strategic and operational forward planning agenda together with ongoing follow-up and assessment of agreed actions and outcomes.Key achievements:> Facilitated the development & design of a new Corporate Finance Branch structure aligned with a new finance operating model.> Developed a change management strategy to implement the new Branch structure.> Facilitated and co-ordinated for Corporate Finance Branch all change management activities associated with the implementation of Release 1 of the SAP solution.> Designed and facilitated Branch Management Team activities, Branch Forums, and Branch leadership development forums and activities.

Brisbane, Australia

1. Lead the development of a realigned Branch structure that realises the CIO’s vision of superior customer focus, with emphasis on change and transition management strategies to embed the new structure.2. Provide high-level strategic leadership within the Office of the CIO, and secretariat and management support and advice to the Branch Management Team, to ensure ISB is consistently seen to be responsive to the needs of all stakeholders.3. Develop and sustain strong and productive relationships with internal and external stakeholders, championing a new ICT strategy and repositioning the Branch as a valued functional area within Council.Key achievements:> Developed robust working relationships with Branch leaders, Branch staff more broadly, and key Divisional stakeholders.> Led the development and implementation of a process to sensitively manage gender transition for Council staff, including drafting a Guideline to assist managers and staff with this process.> Successfully led seamless return-to-work processes for two Council staff undertaking gender affirmation.

Brisbane

1. Deliver and lead complex consultancies to improve performance and maximise productivity of staff in Council, e.g. the Keepability Program.2. Deliver and lead complex consultancies that have a significant organisational impact and involve major organisational or cultural change, e.g. Workforce Master Planning, Great People Managers Project).3. Coach and develop other consultants in the team to undertake professional research, advice, policy, interventions and development services in corporate and strategic human resource management.4. Take up a leadership role in achieving the business outcomes of HR Branch.Key achievements:> Led the development & implementation of Council’s first Learning & Development Strategy> Initiated & convened Council’s first Employee Network for lesbian, gay, bisexual, transgender & intersex staff> Initiated Council’s submissions to the annual Australian Workplace Equity Index (a benchmarking tool measuring and driving LGBTI workplace inclusion practice within Australian workplaces); Council’s rating against the Index improved fourfold in 12 months.> Designed and / or facilitated numerous leadership and other development programs including: Manager Development Program, 3-tier Team Leader Development suite of programs, Keepability (a retention capability development program for management teams), NeuroLinguisticProgramming, resilience awareness, leading teams during change, Facilitation Skills.> Managed the Workforce MasterPlanning project (incorporating sub-projects such as quarterly and annual workforce reporting, workforce forecasting, a youth strategy, a mature aged workforce strategy, flexible employment arrangements, and Divisional/Branch workforce planning).> Managed Great People Managers project (a Council-wide project to develop managers/team leaders’ staff retention & engagement capabilities).> Developed and conducted monthly executive induction programs.

Gosford, Nsw

1. Co-ordinate the implementation of change management strategies for the Insurance & Scheme Design Division to address the changing business requirements, organisational culture issues and new service expectations.2. Assist the General Manager, Insurance & Scheme Design Division with the strategic realignment of the Division’s business in line with a new Workers’ Compensation Scheme reforms and corporate improvements.3. Develop and implement effective communication, consultation and risk management strategies and plans to support the change management process.4. Identify critical success factors and develop appropriate responses, particularly engagement of Divisional staff, resolution of industrial issues, clear communication channels, decision making processes and organisation capability. Key achievements:> Developed and implemented a change management strategy within the Insurance and Scheme Design Division to effect the implementation of a new statewide Workers’ Compensation Scheme, including:Initiating and managing organisational climate surveys to monitor Divisional culture and assess effectiveness of change processEngaging multi-disciplinary teams to design new Divisional structure and functions

Brisbane, Australia

1. Initiate and support leadership and performance development frameworks and strategies that build whole of government capability and that address performance issues in the Senior Executive Service and feeder groups.2. Initiate and promote leadership development opportunities that address current and future leadership skill needs particularly related to the achievement of whole of government priorities and which align with the ethical framework of the Queensland Public Service.3. Establish strong and effective partnerships and networks with other central agencies, line agencies and other stakeholders in leadership performance management and in large systems change.4. Represent and advocate on behalf of the interests of the Queensland Public Service in negotiations with industrial organisations and in inter-jurisdictional forums dealing with policy matters relating to executive leadership development and performance.5. Provide expert advice to the Public Service Commissioner and Executive Director on whole of government leadership and governance issues.Key achievements:> Represented the Public Service Commissioner on Implementation and Advisory Committees overseeing the Queensland Government’s Shared Services Initiative, e.g. the HR Sub-Committee (designing and commissioning a new human resource system) and the Organisational Capability Sub-Committee> Acted as Commissioner's Delegate to hear and determine recruitment, discipline and fair treatment appeals> Represented the Commissioner on a multi-agency committee evaluating tenders for the supply of recruitment services (worth more than $20M annually)> Managed the implementation of a new sector-wide recruitment and selection Directive (including developing and implementing change management strategy)> Reviewed and evaluated the Northern Territory Government’s Leadership Development ProgramsCompleted the development of the first Public Service Charter>Developed a senior executive induction program

Psychodrama

Activities and Societies: Group training & functioning, group leadership, sociometry, psychodrama, sociodrama, role training Psychodrama.

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