David Maitner Email and Phone Number

Respond to IT support requests from employees, troubleshoot issues, and provide timely resolutions.Install, configure, and maintain hardware, software, and networking equipment, including workstations, printers, and servers.Assist in the implementation and management of IT projects, upgrades, and system integrations.Perform regular system maintenance, backups, and updates to ensure data security and integrity.Collaborate with external vendors and service providers to resolve complex technical issues.Conduct regular audits to assess the performance and security of IT systems.Manage user accounts, permissions, and access controls.Provide training and technical guidance to employees on hardware and software usage.Assist in the development and maintenance of IT policies, procedures, and documentation.Stay up-to-date with emerging technologies and industry trends to recommend improvements and innovations.

Provide 1st level user support and some 2nd level - technical assistance and support related to computer systems, software, and hardware. Both in person and in writing.Install, change, repair (manage repair service vendor) of computer hardware and software.Setup and change of new user accounts.Perform active directory maintenance tasks.Install computer peripherals and accessories for users.Purchase and handling of supplies, software and hardware.Provide aforementioned support to IT issued devices/applications.

Provide 1st level user support and some 2nd level - technical assistance and support related to computer systems, software, and hardware. Both in person and in writing.Install, change, repair (manage repair service vendor) of computer hardware and software.Setup and change of new user accounts.Perform active directory maintenance tasks.Install computer peripherals and accessories for users.Perform recurring maintenance and performance monitoring of computer systems.Develop training documents.Purchase and handling of supplies, software and hardware.Provide aforementioned support to IT issued devices/applications.

Provide 1st level user support and some 2nd level - technical assistance and support related to computer systems, software, and hardware. Both in person and in writing.Install, change, repair (manage repair service vendor) of computer hardware and software.Setup and change of new user accounts.Perform active directory maintenance tasks.Install computer peripherals and accessories for users.Perform recurring maintenance and performance monitoring of computer systems.Develop training documents.Purchase and handling of supplies, software and hardware.Provide aforementioned support to IT issued devices/applications.

Performing all of the duties as required by the originating teacher

Performed cable installation of fiber optic, Cat 6, and fire alarm cabling into custom cable channels and cable trays. Terminated cables using various connectors and pin-outs. Configured and installed various fire alarm system components and network devices. Used scissor lifts and boom lifts for the purpose of cable running and device installation.

Performing all of the duties as required by the originating teacher

Performed ride-along with transportation drivers unloading cases of product from the truck and moving them into the customers freezer or refrigeration areas. Performed various maintenance tasks at the refrigerated warehouse and assisted with producing SOP lockout/tagout procedures for the refrigeration system and conveyor system.

I am a graduate of Grand Valley State University with a Bachelor's Degree in Information Systems and a minor in General Business.

Provided network monitoring, reporting and the outage restoration pillars for the SWA TNOSC ARC. Supported other divisions and teams by assisting in tracking trouble tickets and managing circuit outages as well as authorized service interruptions. Accomplished this by using various monitoring tools such as Spectrum, E-Health, Remedy, and the INMS (Integrated Network Management System) to track events. Reported on NetOps events following the 335th TSC (FWD) CCIR and coordinated with the TNC CENT, JNCC-I, ACCC, and the theater RNOSCs. The ARC also tracks, monitors, coordinates, manages, and disseminates Network Tasking Orders in compliance with A2TOC, AGNOSC, and the TNC CENT. It also processes all theater Authorized Service Interruptions for CFLCC by conducting operational analysis of outages to determine operational impact.

Responsible for preparing and processing applicants for enlistment; responsible for training and self-development on DoD regulations, Federal, State, and local laws, application processes, recruiting fundamentals, and Soldier skills; ensures the timely enlistment for physically, mentally, and morally qualified personnel; validates and schedules applicant processing, enforces timely follow-up, performs troubleshooting techniques, initiates quality control measures, and coordinates appropriate battle hand-offs to the Future Soldier Team Leader.

Administered and maintained a Matrix Switch network, including the main facility and 14 remote sites, worth more than $14 million. Developed an SOP for utilizing this asset and training new users in it's operation, which resulted in a more effective utilization of the Matrix Switch network for troubleshooting purposes.

Performs complex microwave system troubleshooting and maintenance tasks. Provides technical assistance to personnel engaged in the operation and maintenance of microwave communications systems or technical control of voice and data systems and networks. Activates and inactivates circuits, trunk groups, and systems. Supervises and assists subordinates in the performance of preventive maintenance checks and services on assigned communications equipment, vehicles, and power generators. Requests logistic support and evacuates equipment to higher level maintenance facilities, when required.

In a tactical environment, assembled, troubleshot, and disassembled circuits, which involved configuring Cisco router networks, building custom cabling, and pinning out cable connectors.During a deployment to Afghanistan, worked as a domain administrator adding computers to the domain, adding user accounts and emails to the domain, format/reloading computers, and troubleshooting computer and network related issues.

Worked as a temporary employee for a variety of companies performing labor task. Worked as a machine operator for plastic mold injection companies, assembling cubicles for a remodeling company, and as an assembler on a line for a carpet cleaning company.

Performs complex microwave system troubleshooting and maintenance tasks. Provides technical assistance to personnel engaged in the operation and maintenance of microwave communications systems or technical control of voice and data systems and networks. Activates and deactivates circuits, trunk groups, and systems. Performs of preventive maintenance checks and services on assigned communications equipment, vehicles, and power generators.

Trained in the use of a variety of communications equipment for the purpose of developing troubleshooting skills and the ability to understand maintenance manuals. Developed troubleshooting skills, basic understanding of electronics components repair, and an understanding of tools and equipment required for the performance of these duties.

Trained in the use of basic combat equipment and gear, as well as, the proper safety techniques for the proper use and storage of that gear. Trained in physical fitness and mental fitness. Trained in first aid and various other basic soldiering skills.

Performed maintenance on kitchen equipment, cleaned kitchen equipment, unloaded delivery vehicles, and maintained the cleanliness of the restaurant.