About DocuWareDocuWare (founded 1988) ranks among the world’s leading solutions companies. The company operates worldwide from Germering near Munich and from New Windsor, New York, with subsidiaries in the UK, Spain and France. Our solutions are available in 100+ countries and 20+ languages to over 750,000 users in more than 17,000 active customers.Team responsibilitiesOur team in the UK and Ireland supports DocuWare partners in the region to provide exceptional service and support to our customers. Our main goal is to help businesses achieve greater efficiency by automating their data and document-driven processes, and we accomplish this by training and supporting our partners in their customer engagements.My role involves collaborating with our partners to develop sales strategies and build long-lasting relationships with our customers. We oversee all aspects of the sales process, from identifying new opportunities to managing ongoing customer relationships. We are also involved in setting sales targets and ensuring that our team meets these targets while maintaining the highest level of customer satisfaction.With a deep understanding of the document management industry and a passion for delivering exceptional customer service, we are committed to helping businesses achieve their goals through the implementation of DocuWare's innovative solutions.

About DocuWareDocuWare (founded 1988) ranks among the world’s leading solutions companies. The company operates worldwide from Germering near Munich and from New Windsor, New York, with subsidiaries in the UK, Spain and France. Our solutions are available in 100+ countries and 20+ languages to over 750,000 users in more than 17,000 active customers.My responsibilitiesI am the Regional Sales Director or Channel Manager for the African Market and I am responsible for sales and pre-sales activities in the region. My main responsibility is to grow DocuWare's market share in Africa by assisting ADP's (Authorised DocuWare Partners) in sales and marketing activities and developing new ADP's in regions where DocuWare does not currently have a sales and technical presence.

About RicohRicoh is a global technology company that specialises in IT services, managed document services, unified communications, office imaging and production print solutions. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (over R230 billion).Ricoh SA has operated since 1921 and has an extensive network of partners, sales consultants and service engineers who offer direct service and support throughout South Africa and neighbouring countries. The business employs over 400 people with its head office in Bedfordview, Johannesburg. Regional offices are located in the Western Cape, KwaZulu-Natal, Pretoria, Port Elizabeth and the Vaal.My responsibilitiesI’m the Head of Solutions architecture (Pre-Sales) at Ricoh SA with close to a decade of experience in the industry. My experience has been specifically software solutions focused throughout my career. My primary objective at Ricoh is to grow solution sales and introduce the enhanced value customers can gain by maximising the value of documents. Documents have undergone a revolution through the digitisation of business processes and consequently offer the potential for greater business value. I manage the entire Solutions Architecture team supporting managed print services (MPS) and managed document services (MDS). I developed the solutions sales strategy to meet specified KPIs integral to achieving defined goals for the national business. I am a specialist in software solutions and I’ve worked at various companies in the South African industry, rising from dealers at the periphery of the supply chain to vendors at the centre and driving industry change. As a result of my current position I am also tasked with product development as we lead our industry and markets into exciting new opportunities driven by technology advances.

Pre-Sales SupportScoping and design of solutionsIdentifying OpportunitiesScope of WorkProject ManagementSales SupportProduct developmentVendor relationsTotal Cost of ownership