David Maltby work email
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David Maltby personal email
David Maltby is a CCO - Revenue and Payor Services at Health Co.. He possess expertise in customer insight, customer loyalty, coaching, change management, strategy and 20 more skills. Colleagues describe him as "David is a leader that has strategic clarity and understands where his outcome needs to be. Full of energy, he is relentless until he achieves the ultimate goal. He keeps his management team well informed, coordinated, and focused on knowing their KPIs. David is a very good listener and can differentiate between noise and key drivers that improve outcomes! " and "I've known and worked with David in multiple organizations over the last 15 years. David brings vision, innovation and energy to everything he does. He has a unique ability to engage everybody at every level of an organization in the delivery of market leading business performance and outcomes. He is an unwavering advocate for the customer and is always focussed on improving the customer experience - recognizing that is achieved through a holistic combination of the employees, partners, tools and technologies surrounding them. He can transform cultures, deliver on major change programs and drive step changes in operational performance. He is a great asset to any organization he is a part of."
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Cco - Revenue And Payor ServicesHealth Co.Miami, Fl, Us -
PrincipalMaltby Associates Llc 2017 - PresentMiami, Florida, United States -
Audit And Risk CommitteeCim | The Chartered Institute Of Marketing Oct 2019 - Present -
President - Cigna Global Health BenefitsCigna 2015 - 2017De. UsaThe largest international provider of health services and employee benefits, providing companies, IGOs and NGOs with access to quality healthcare around the world. Defined and led the strategy that enabled continued growth, customer advocacy, and aligned talent. Key achievements included first to market innovative digital solutions, a significant competitive advantage in global clinical support, and tenacity in operating and medical cost management that retained over 95% of clients year over year. -
Coo - Cigna Global Health BenefitsCigna 2010 - 2015Greater Philadelphia AreaCigna's acquisition of Van Breda International required a strategy to integrate capabilities, align global customer & client experiences and reqlise efficiencies. Building directly on market, customer and operational insights we expanded Cigna's geographical footprint, improved analytics and metrics; established a multi-year programme to update and stabilise the technology platform and invested in clinical and network talent resulting in reduced costs and improved customer outcomes.
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President - Bupa Latin AmericaBupa Jan 2006 - Nov 2010MiamiAs MD of this newly formed business unit, I developed and executed the vision and strategy that combined three legacy and acquired businesses into a unified, cohesive, growing and profitable entity. This strategy included establishing financial discipline to international standards, integrating products, distribution, and systems, and establishing a leadership team that drew on our talent to establish bench strength for the future. -
Md Middle East 2003-2006; Md Hong Kong 2000-2003; Uk Membership Leader 1994-2000.Bupa 1994 - 2010Saudi Arabia, Hong Kong, UkAfter leading major customer service improvements in the UK, I moved to Hong Kong to deliver a step change in growth and operational effectiveness. After three change-fuelled years, I moved to the Middle East where a company turnaround was achieved over 18 months, with a clear vision, effective planning, and fantastic team commitment. This business continues to lead the market under the CEO who succeeded me.
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Managing ConsultantMarketing Improvements 1989 - 1994London, United KingdomDelivery consultant in Sales and Marketing development to airlines, financial and other service organisations
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Regional DirectorBass - Mitchells And Butler 1980 - 1988Birmingham, United Kingdom
David Maltby Skills
David Maltby Education Details
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International Business -
International Business/Trade/Commerce -
Advanced Management Program -
International Finance And Marketing -
Business - Hotel And Catering Management
Frequently Asked Questions about David Maltby
What company does David Maltby work for?
David Maltby works for Health Co.
What is David Maltby's role at the current company?
David Maltby's current role is CCO - Revenue and Payor Services.
What is David Maltby's email address?
David Maltby's email address is da****@****gna.com
What schools did David Maltby attend?
David Maltby attended The Tuck School Of Business At Dartmouth, Aston Business School, The Wharton School, Aston University, Strathclyde University.
What skills is David Maltby known for?
David Maltby has skills like Customer Insight, Customer Loyalty, Coaching, Change Management, Strategy, Leadership, Business Development, Business Planning, Business Process Improvement, Business Strategy, Business Transformation, Employee Benefits.
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