David Manfred Email & Phone Number

Indianapolis, In, Us

Moline, Il

Moline, Il

• Handle the coordination of teams to solve complex problems during downtime situations. Serve as an escalation point and handle the needed communication to the various teams, the escalationto management and other teams.• Work between our application teams and infrastructure teams to understand all the componentsthat make up the Channel IT applications and solutions supported by the team.• Manage and support the Channel IT testing and training environments.• Proactively monitor and detect performance issues using analysis tools and performancemonitoring software and help prevent those issues from causing outage or application impairment.• Manage some of the nonfunctional requirements of the applications.• Collaborate with team members on projects that drive dealer channel process and solution improvements.

Handled entire sales transactions from selection of product to deliveryDealt with customer complaints and technical questionsGrounds Keeper/Manufacturing Assistant Periodically during summers 2009-2011

Basic HTML, C#, CAD, SQL, Network Administration, Linux/UNIX, Routing Protocols, System AdministrationWork ExperienceData management in the research department; Processed and organized incoming data

Installed and maintained software Ran wire through the network infrastructure

Maintained outdoor groundsWorked in packaging

Accountable for all money processed throughout the scheduled work hoursWorked on the computer scheduling classes and private lessons

Education record

Bachelors Of Science, Computer Information Technology; Networking Engineering Tech