David Mann Email & Phone Number

FIS Hosted And Managed Services

• FISSenior Systems Administrator April 2011 ~ Present Responsible for all aspects of Managed Hosting services in APAC private cloud DCs for APJ hosting customers.WAN/LAN network support, including Cisco firewall and.
• Always deliver the excellent quality of solutions and services in prompt and efficient manner meets business needs and customer satisfaction.
• Experienced around Problem Management and Change Management participating in projects and other initiatives as required.
• Design, setup, implement fully redundant network across PROD and DR DCs, maintain Cisco firewall, routers, VPN, VLANs network platform etc.,
• design, setup, configure, maintain, troubleshooting VMware vSphere, vCenter and VSAN cluster, SRM systems infra platform etc.,
• design, setup, configure, maintain, troubleshooting routers, switches, servers, systems, applications etc. in Windows AD network environment, Oracle and SQL clustering server, Citrix, FIS Quantum /Integrity.

• React SolutionsIT Systems Engineer Sep 2009 ~ March 2011 React Solutions is a customer service focused system integration and IT Consultancy Company with a wealth of experience in business and information.
• Always deliver the excellent quality of solutions and services in prompt and efficient manner meets business needs and customer satisfaction.
• Contribute ideas and suggestions to enhance service performance and Delivery, improve client satisfaction
• Played key role to setup, configure, maintain, troubleshoot, backup servers, routers, switches, applications etc in Windows AD network environment, e.g. I setup Cisco VPN network to connect all CCW offices in.

Bloomberg is the leading global provider of data, news and analytics with one of the biggest and comprehensive computer system network in the world.Responsible for all aspects of Global Helpdesk/Service Desk and applications support on global call center and fault recording system by working with global helpdesk/service desk support team in AP, USA, UK and.

Played a key role of Visa and MasterCard credit card processing application programs. Developed data entry (data input and validate), voice authorization, online authorization, data format with COBOL on UNIX environment, send data files to IBM mainframe which runs MVS for settlement, print reports from the returning data in Client (Unix)/Server (IBM.

Key player of requirements survey, systems design and program development of inter-banks batch settlementPlayed a role of systems analysis, systems design and customer consultation in LAN environment, Setup and maintain LAN environment in the office, including computer hardware and softwareAchievements: I played a key role in sales support and internal.

Banking application systems analysis and design including selection of hardware & softwareResponsible for providing network, PC and desktop applications support to usersAchievements: I managed and played a key role to develop the application software won the award of excellent application software development of the year.

Played a key role in system design, development, implementation and maintenance of IBM S/370 Mainframe system, including upgraded the system from S/370 to 390 systemsSupported the mainframe system and 500+ network terminals in Beijing areaAchievements: Based on training from IBM and self study, I learned all around knowledge of the mainframe system, and.