I am a motivated and skilled individual seeking new opportunities in IT support. Through completion of the Google IT Support Professional Certificate, I developed skills in customer service, networking, operating systems (including Windows & Linux), system administration, and security. My training included hands-on practice in these areas. I'mpassionate about continuously learning in the IT field and supporting people to solve their technical problems.Skills: Basic computer architecture, operating systems (Windows, Linux), remote connection and virtual machines, networking, software management troubleshooting and customer service, routing concepts, VPNs and proxies, permissioning, package and software management, process management, resource monitoring, systems administration, configuration, centralized management, implementing/managing directory services, data management and recovery. ITsecurity, cryptology/encryption, hashing, network Security