Executive Team Leader Logistics
Supervised and developed two (2) team leaders to develop procedures and optimize process flow during Covid-19.
Mar 2020 - Sep 2020
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David Marcelin Email & Phone Number
Customer Service & Assets Protection Professional. Specializes in Customer Service Excellence, Policy Implementation, Employee Development, & Inventory Control.
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Role
Customer Service & Assets Protection Professional. Specializes in Customer Service Excellence, Policy Implementation, Employee Development, & Inventory Control.
Location
Binghamton, New York, United States
Who is David Marcelin? Overview
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David Marcelin is listed as Customer Service & Assets Protection Professional. Specializes in Customer Service Excellence, Policy Implementation, Employee Development, & Inventory Control. based in Binghamton, New York, United States. AeroLeads shows a matched LinkedIn profile for David Marcelin.
David Marcelin previously worked as Executive Team Leader Logistics at Target and District Assets Protection Leader at Target. David Marcelin holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Suny Canton.
Profile bio
About David Marcelin
A solution-oriented and interpersonal professional with 10+ years of experience spearheading customer service, asset protection, team development, and safety operations in the name of multiple promotions at Target. Well-known for driving safety operations across business environments, including employee training, organizational change, and procedure development to execute safety policies and best practices. Leverage operational expertise, coaching, and mentorship for successful implementation of key initiatives and programs while providing continuous improvement of employee capability and the customer experience. Articulate and concise communicator who builds authentic working relationships and collaborates across functional areas.Key Profile Offerings:➟ Identified 193 external apprehensions in 24 stores and developed strategies to prevent shortage and theft (Target). ➟ Maintained an 80 Net Promoter score as the #1 store in the district for customer satisfaction feedback (Target). ➟ Ensured the highest quality of staff engagement through tailored coaching, mentorship, and relationship-building techniques that resulted in a 12% employee turnover rate, the lowest ever for the store (Target). ➟ Served as the district liaison for 12 stores regarding internal investigations (Target). ➟ Recognized by leadership as the “External Apprehensions” trophy winner, an award given for the most external apprehensions (Target). Send me a DM or email at marcelindavid@yahoo.com to connect!
6 roles
David Marcelin work experience
A career timeline built from the work history available for this profile.
District Assets Protection Leader
Oversaw the asset protection strategy across 24 suburban stores with approximately $25M-$50M in retail sales. Provided supervision and leadership for store managers to maintain a safe and secure culture, including crisis response and crowd management planning.
Jan 2019 - Mar 2020
Executive Team Lead Guest Experience
Implemented customer-focused leadership for a team of 150+ Associates throughout six (6) work centers. Led employees to support an efficient customer experience during guest peak traffic times for all shopping preferences, including check-out lanes, self-checkout, order pick-up, and drive-up. Owned accountability for team onboarding and employee development.
Sep 2016 - Jan 2019
Executive Team Leader Assets Protection (Assistant Manager Loss Prevention)
Supervised 250+ team members throughout six (6) work centers to ensure operational efficiency, assessment compliance, theft and fraud mitigation, and safety regulations for a location that generated $48M in sales. Supported the driving of profitable sales within a big-box retail environment while building a team culture focused on shortage reduction.
Apr 2014 - Sep 2016
Assets Protection Team Leader
Identified strategic resolutions of external theft and apprehending individuals attempting to cause a loss while supervising and leading an Assets Protection team of 4. Instituted a safety and compliance culture that promoted occupational safety.
Mar 2012 - Apr 2014
Protection Specialist
Partnered with leaders to promote a physical security culture for team members and guests by assessing and maintaining safe and secure standards throughout the store.
Feb 2011 - Mar 2012
2 education records
David Marcelin education
Bachelor Of Business Administration - Bba, Business Administration And Management, General
Associate'S Degree, Marketing/Management/Sales
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What is David Marcelin's role at their current company?
David Marcelin is listed as Customer Service & Assets Protection Professional. Specializes in Customer Service Excellence, Policy Implementation, Employee Development, & Inventory Control..
Where is David Marcelin based?
David Marcelin is based in Binghamton, New York, United States.
What companies has David Marcelin worked for?
David Marcelin has worked for Target.
How can I contact David Marcelin?
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What schools did David Marcelin attend?
David Marcelin holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Suny Canton.
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