Transformational Director helping deliver value to the customer thru innovative services for both Public and Private Cloud. Building teams from within to help move from legacy culture to an engineering future of delivering services and value for our customers.• • Partnered with Executive Leaders across all business units to ensure successful delivery of key programs.• Leader of DevOps initiative to develop a practice around the fundamentals of DevOps across all teams in IT to change the way we work and deliver services across Application Development and Infrastructure. • Increased engagement of Application Development and Infrastructure thru training efforts, mentorship and cross functional teams all working towards unified organizational goals. • Developed Hybrid Cloud strategy alongside Enterprise Architecture to align with our business product roadmap while minimizing reliance on a single cloud provider. • Implemented Agile approach to infrastructure delivery of Cloud Platforms to unify offshore and onshore application development teams allowing the increase of communication, efficiency, and accountability across IT. • Executive Sponsor of Foundational Cloud and DevOps training program for technical team achieving successful completion rate of 99% in 6 months. • Leadership sponsor of several programs that delivered enhanced collaboration in our hybrid/remote work model.

Promoted to director to drive innovation with DevOps Automation, Data Center Transformation, and Cloud Engineering. Engaged with teams across the enterprise to build a robust solution in our Equinix co-location facility to transform the way services are delivered across the enterprise. Drove the enterprise solution to address the resource issues facing our engineering teams using an immersive/dojo method of training the future of our workforce.• Conceptualized, planned, developed, and implemented framework around immersive learning program focused on skill building that addressed a talent gap in technology and process knowledge. This effort is the foundation of our Enterprise Up-Skilling Program to retrain over 100 individuals within the next 12 months. • Key leader involved in evaluating, selecting and transitioning Corporate IT Infrastructure functions to a more cost-efficient outsourced model. Target of $25M in annual savings and improved operations for day to day run. • Led effort to bring automation to infrastructure aligning Infrastructure Delivery with CI/CD improving delivery time of application environments from 4 weeks to less than 1 hour. • Implemented hybrid automated data center strategy allowing the enterprise to improve cloud integration performance reducing latency by 80% and improving time to deliver services by 50%.

Improved staff efficiency by 20% by focusing on process improvements and team engagement. I was able to reduce overall operating expense by utilizing standard tools to decrease the need for expensive 3rd party tools. Additionally, my team was able to reduce overall license expense by 500K in the first year thru consolidation of system resources. • Reduced frequency downtime from >4 hours to less than one minute while improving actual events occurrence to zero over last year, saving up to $1.5M / outage while also improving key system performance by 20%.• In-line to save $2M+ in licensing, hardware, and resource costs over length of migration as a result of proposing solution to transition from old technology to a more future proof engineered solution.

Involved in several high profile project implementations including E-commerce, Data Warehousing, Finance and Human Resources. During these implementations my team also provided a high level of support that has earned recognition on several occasions. In 2011 I was reassigned to the Global IT organization to manage and lead the database support for the Center of Excellence (COE) that includes Oracle Database, PeopleSoft, Oracle E-Business and Hyperion.• Technical Lead for Global Hyperion Financial Management software upgrade. Responsible for all Architecture/Infrastructure Resources to ensure execution is on-time and within budget. Prepare project plan, budget, and system architecture to ensure all technical requirements are satisfied. Presented ongoing project status to IT Leadership Team to include the CTO/CIO and Senior VP’s. • Manage Mattel’s Center of Excellence (COE) database and technical application team providing support for critical business facing applications. Includes both on-shore and off-shore resources. • Provide guidance on database/application support issues that raise past the level 1 support model from offshore across Mattel and American Girl.• Provide leadership, mentoring and oversight to an offshore team of database administrators and application support personnel. • Provide support as technical advisor for all projects within the COE included upgrades, migrations, implementations and consolidations focusing on best practices and architecture requirements• Successfully reduced downtime of the R12 E-Business upgrade from over 190 hours down to 72. This was a combination of tuning Oracle delivered code and database optimization. • Implemented/migrated database storage to Oracle ASM bringing a higher level of storage performance and control within the database organization. This initiative has reduced storage outages considerably since its inception.

• Key advisor within Global Database Services mentoring and assisting junior resources.• Built and deployed Oracle Data Guard for Oracle E-Business and E-Commerce systems to provide high availability and recoverability beyond that of RMAN and OS backups.• Provided ‘Class A’ support for all Mattel and American Girl databases. • Performed database migrations across platforms for several of Mattel’s systems allowing us to move from old Solaris hardware to a consistent standard. This was down using transportable tablespaces and export/import process depending on system. • Provided leadership to organization to build a highly successful technical team. • Met and exceeded requirements for database services, application server support, and ERP administration. Technologies supported included Oracle, MySQL, PostgreSQL, Oracle e-Business Suite, PeopleSoft, Demantra, Hyperion, and Manugistics.• Assisted in transition of Mattel database services to an external service provider as part of Mattel’s outsourcing initiative.• Migrated E-Commerce from an AIX platform to Linux allowing American Girl to use a lower cost solution for hardware. • Implemented Oracle Real Application Clusters (RAC) for E-Commerce at American Girl.

• Support of all American Girl database and application servers including E-Commerce, Data Warehouse, E-Business and management systems.• Successfully upgraded several databases to latest release of Oracle database within budget and time allocated. Created a process that was repeatable and consistent for subsequent upgrades

I was hired by IT Convergence to build a remote support organization for Oracle database and Oracle E-Business applications. I established and led this organization with my responsibility including hands on support for all customers systems, technical sales, and staff augmentation. All this was accomplished with limited budget and resources proving the remote model was a viable department. In year 1 department revenue exceed 1 million recurring dollars.• Managed several Oracle databases across multiple versions implementing monitoring to ensure consistent and reliable support. • Designed and built a ticket tracking system allowing a well-organized level of support that was expected from our customers. • Developed procedures for backup and recovery on both the database and applications to ensure the customer could recover.• Performed internal upgrade on all Oracle databases and Oracle E-Business within IT Convergence.• Participated on all sales calls regarding remote services to achieve a highly successful close rate.