David Marks Email & Phone Number

Panama City, Fl, Us

Panama City, Fl, Us

Sarasota, Florida, Us

• Detailed project planning outlining tasks, timelines, and dependencies for the implementation of new Help Desk tools and Security platforms to improve Identity Management and strengthen HIPPA security.• Assessment of existing hospital infrastructure to determine compatibility with the implementation.• Identify necessary resources, including software, hardware, and resources for successful execution.• Networking infrastructure design and configuration.• Applications deployment plan, including testing and validation procedures.• Facilitation of stakeholder meetings/workshops to gather feedback and ensure alignment.• Development of a detailed budget for the implementations.• Collaboration with the finance department to reconcile expenses and identify any discrepancies. • Implement change management procedures to minimize disruptions

4 month contract• Developed and managed a detailed IT Infrastructure project plan and schedule to convert a divested 80 bed hospital for a merger/accusation for Vandalia Heath. This includes Network, wireless, endpoint devices, printing, clinical hardware, Wows, Modalities, end point switching and core switching• Provided regular project updates, status reports and achievements• Managed and monitored all IT resources for the conversion of Hardware for Ambulatory care clinics and Acute Hospital system.• Allocated all resources effectively and communicated to all stakeholders of any ricks and developed mitigation strategies• Assisted with project closer after go-live. Managed one of three command centers during post implementation• Created documentation of lessons learned prior to handing over the project to Operations

Glen Allen, Va, Us

6 month contractManage PACs and CPACs upgrade projects in conjunction with a larger upgrade of EPIC from Hyperspace to Hyperdrive. This includes approximately 40 locations as part of the upgrade. This also includes Cerner, Meditech and NexGen sites. Manage schedule, all resources and budget. Agile and waterfall Methodologies

Company / Organization: Florida Blue, DCMG ClinicsPosition / Title: IT Manager/Senior IT Project ManagerDates of Employment: 2019 – 2022Description:With Florida Blue, I directed IT infrastructure and related functions for 5 remote clinics with 80 physicians. I managed a team of 7 direct reports and 2 contractors. I created a $1.6M IT capital budget to replace old and obsolete infrastructure including 500 desktop PCs. I spearheaded Agile/Waterfall projects and upgrades to modern healthcare systems such as PACS, Centricity EMR, Echo PACs, and all other critical clinical and IT systems. Highlights of accomplishments in this role include:• Completed 4 cloud conversion projects to ECW cloud-based EMR, Nuance 360 dictation-based, Azure tenant MS 365, and Miraki cloud-based endpoint and core switching throughout the entire infrastructure.• Managed a Windows 10 upgrade impacting approximately 500 endpoints.• Conducted a remediation project for all servers and endpoint devices utilizing ATP Defender.• Established a Telehealth platform for 50 physicians in 3 days during the COVID-19 pandemic.

Tifton, Georgia, Us

Company / Organization:Tift Regional Health Systems Position / Title: Director of Information TechnologyDates of Employment: 2019Description: I oversaw the IT department with a $3.5M annual capital and operating budget and a staff of 28 FTEs. I reported directly to the CIO, served as the Relationship Director with partner EMR Cerner, and as a liaison with vendors (due to no PMO). I delivered systems for physician usability, strong patient outcomes, and improved cost efficiency.Highlights of accomplishments in this role include:• Directed the conversion from Turner to cloud-based Turner works including oversight of the vendor and all project management. Finished the project on time and within budget. • Planned the integration strategy and execution for acquisition of Cook Medical hospital in collaboration with contractors and managers.

Company / Organization:Bay MedicalPosition / Title: Director of Information TechnologyDates of Employment: 2015 – 2018Description: In this role, I led IT support for the McKesson Paragon EMR and Nextgen platforms with an on-site staff of 23 FTEs including field engineers and 9 EMR informatics. I was selected as a senior leader on the Medical Executive and CPOE committees.Highlights of accomplishments in this role include:• Completed upgrade of “baby watch” security system that locks down the department.• Integrated an EMR system for food services into the hospital environment in partnership with vendors and project management.• Created a disaster recovery plan that was enacted during Hurricane Michael. Designed a mobile technology cart and enhanced fiber connection to the conference room with operability in 15 minutes or less.• Planned and executed a new enterprise printer rollout with Lexmark contractor.• Prepared a budget and plans for a standalone emergency room. • Performed a gap analysis with 250 physicians and PAs regarding Paragon EMR usage.• Transitioned doctors from paper records at 50% to 80% CPOE.

Leidos Healthcare, St. Croix, Virgin Islands 01/2014 – 08/2015Interim IT Director/Project Manager for Juan F. Luis Hospital, St. Croix, Virgin Islands• Hired to completely revamp the existing IT infrastructure, direct all IT operations and staff, manage a capital and operational annual budget $2MM+. Spearheaded and created overall project plans encompassing all phases of delivery, from requirements through completion. All projects were completed on time and within scope. • Supported and maintained the datacenter, telecom and all HIT systems within the hospital including Meditech (EMR) with CPOE, Lab, E-Mar, ITS, PHA, P-Doc. • Data center refreshes - initiated and led the successful move of 90% of the data center into a Virtual environment with SAN storage. Elekta Mosaiq, Upgrade Project Manager 03/2014 – 02/2015Remote Position for Leidos Healthcare• Provided leadership and management of all projects for Elekta (EMR) Mosaiq throughout the Central US to ensure that all Oncology groups were in line with Stage 1 and Stage 2 of meaningful use for CMS. • Collaborated and worked directly with the customer, project teams and upgrade engineers to manage approximately 25 to 30 projects, at any given time, from kickoff to go-live utilizing project plans, while communicating issues and milestones throughout the project life cycle. • Carried out the primary mission of product upgrades consisting of Mosaiq versions 2.0 through 2.6 releases for Radiation and Medical Oncology. • Provided effective and clear communication throughout the organization and other support teams to assist with custom reporting, interfacing with other systems such as Lab, Pharmacy and hospital-wide EMRs utilizing ESI and HL7 interfaces. • Led the successful efforts of implementing and managing the configurations of eRx, Linear Accelerators and sequencers resulting in better efficiencies of test results.

Stockholm, Se

Manage all projects of Elekta (EMR) Mosaiq throughout the Central US to ensure that all Oncology groups are in line with Stage 1 and Stage 2 of meaningful use for CMS. I work directly with the customer, project teams and upgrade engineers to manage approximately 25 to 30 projects at any given time from kickoff to go-live utilizing project plans while communicating issues and milestones throughout the life cycle of the project. Upgrades consist of Mosaiq versions 2.0 through 2.6 release for Radiation and Medical Oncology. I am constantly managing all communications and organization with other support teams to assist with custom reporting, interfacing with other systems such as Lab, Pharmacy and hospital wide EMRs utilizing ESI and HL7 interfaces. Manage Implementation of eRx, Linear Accelerators, sequencers, servers, server OS, SQL, Citrix and XenApp.

Marietta, Georgia, Us

Quantum Radiology LLC, Marietta, GA 09/2012 – 06/2013IT Director• Directed an IT department consisting of an IT Manager and 3 FTE’s; accountable for 5 imaging centers across the Atlanta area, which in included MRI, Standup MRI and PET CT.• Tapped as client relationship manager for Kennestone Hospital system; worked closely with hospital clinical and IT systems staff to build and deploy enhanced functionality in the radiology systems, resulting in better patient care.• Created an IT strategic plan to align with business objectives, utilizing in-depth knowledge of hospital information systems including Picture Archiving and Communication Systems (PACS) (RIS). Established and communicated the short and long-term objectives of the plan to the executive team, peers, and team members. Liaison between clinical and information technology staff to ensure alignment of clinical requirements and IT capabilities.

Rome, Ga, Us

Harbin Clinic Multispecialty LLC, Rome, GA 04/2002 – 09/2012Director Information Technology• Managed and directed a team of 10 engineers/analysts, overseeing procurement, IT, telecom and the help desk. • Initiated, designed and implemented an organization-wide wireless network so that all physicians would be able to dictate/transcribe patient information, input prescriptions, complete patient charts utilizing PDA’s, laptops, tablets and PCs. Project managed deployment of a PAC’s (Picture Archiving Communications System) for 2 large imaging centers.• Provided oversight and designed a LAN/WAN network system utilized to support large amounts of data created from newly designed applications • Took charge of a $1.8MM operations budget; $1.3MM capital budget; and managed all vendor relationships and negotiated all contracts for new practice systems; and worked directly with Risk Management to ensure all systems were HIPAA compliant.

Alpharetta, Ga, Us

Staffing Technologies LLC – 7/2001Manager Peoplesoft Support Center (On-site consultant at ING Americas) 6/2000 – 7/2001Directed the design, development and Implementation of Tier 1 through Tier 3 Support structure for Peoplesoft Financials functional and technical. Training of Support staff on call tracking tools and Peoplesoft modules. This entails the design and Implementation around the corporate standard CRM tool, which is the basis for a long-term support structure. Design of knowledge base for Peopelsoft Functional Analysts for a more timely resolution process to ensure customer satisfaction. This includes supporting all Peoplesoft Financials 7.5 modules. AP, AM, GL, Expense and reporting for approximately 2000 users nationwide. Manage all Problem Management and Change Control using Lotus Notes 5.0 and Tivoli for call tracking/database mgt. This includes Staffing of Internal Support Center, detailed reporting of statistical analysis of technical/functional calls. Technical liaison between all financial business units to insure all Service level agreements are met.Manager Support Services (On-site consultant at Flooring America) 10/1999 – 6/2000Report to director of support services. Responsibilities include organizing and designing a support structure for approximately 4800 employees to ensure higher customer satisfaction. This includes 350 retail locations utilizing AS/400 and CISCO Routers running a specific POS application for the retail business. This support structure includes 1st through 3rd level support ranging from Basic Hardware, Legacy Applications, Specific Applications, Operations and Network Engineering. Also managed rollout of NT Workstation to Approximately 450 Workstations and rollout of SMS to control internal IT assets utilizing Support Magic Tracking System. Assist in contract negotiations with prospective vendors to supply Break fix, Audit control and project management to approximately 300 retail locations nationwide.

Manager of Information Technology (on site consultant) 11/1998 – 10/1999Responsibilities included day-to-day technology operations. Manage a team of 9 helpdesk analysts, 3 network engineers and 1 helpdesk manager. Customized internal helpdesk from the ground up to handle customer issues. Assisted CIO in system conversion from Mainframe to Client/Server. This includes directing and managing all project leads, network engineers and DBA’s. Managed the administration of a 500-user network. to include 4 remote locations via WAN utilizing CISCO Routers, Citrix and NT network with an environment of TCP/IP, NT Server 4.0.

Houston, Texas, Us

Manager Level 2 Helpdesk (On-site consultant) 1/1997 – 11/1998Report to Operations Director of helpdesk and call center services. Responsible for management of a team of 24 level 2 Engineers for HP Netserver/Vectra PC, and HSD product lines. Trained helpdesk staff on new products to include all Netserver, Vectra and Pavilion product lines. Heavily involved in direct dealings with Hewlett Packard Management setting new processes to ensure exceptional customer satisfaction. Setup team for proper escalation of channel partners and field engineers on escalated customer issues. Technical and procedural leader for call analysts.

Project Manager 4/1993 – 1/1997Reported to Director of Helpdesk services. Responsible for all technical and procedural processes within the ATM management center. Direct dealings with accounts and sales teams in the setting up processes for the field in the deployment of new ATM’s 1st and 2nd line maintenance. Coordinated and managed the deployment of approximately 12,000 ATMs nationwide. Trained sales team on MAS-Hamilton Cencon package to better assist new client base in the setup procedure.Systems Analyst Level 2 4/1993 – 1/1997Reported to Manager of PC Support. Responsible for supporting AT&T desktops and Portable PC’s.• Lead trainer in new products on portable PC team• Troubleshooting Hardware/Software problems on desktops and portable PC’s• Configured PCMCIA cards for networks and modems• Member of the ISO 9000 Implementation team

Armonk, New York, Ny, Us

Lead Product Specialist (Consultant) 1/1992 – 4/1993Reported to Director of PC services. Responsibilities included researching all unanswered technical and procedural questions, in turn providing a team of product specialists. The team consisted of 10 to 15 specialist supporting IBM PC PS/1 and PS/2 product lines. Developed technical and procedural processes for high-level client issues. Served as the escalation point for all escalated customer issues.

Education record

Education record