Assist in analyzing financial records an preparation of budgetAssist in performance risk analysis to mitigate and manage riskAssist in development and maintenance of internal and externalcommunication channelsAssist in preparation of project and productivity reports and ensuringcompliance with quality and safety requirementIdentify opportunity for future business development and expansion

Business managementDeveloping, implementing and organizing acquisition activities in order to achieve targets, revenues and desired quality acquisition.Training, coaching and managing acquisition agent and technician on negotiation, closing, good customer care and building strong and lasting relationship with customers.Portfolio managementManaging assigned portfolio by attending work-out categories that should be applied to customers in late repayment such as recovery, extension of grace period, rescheduling or repossession.Handle complaints and resolve them.Follow up and solving of difficult cases that may involve missing customer , theft etc.Subordinate effectivenessParticipate in recruiting of new acquisition and collection agents.Manage daily work and activities of shop, acquisition and collection agent. Conduct Periodic performance review of acquisition and collection agents.

Analyze payment options for customers so as to ensure timely payments of loan .Portfolio management.Gathering benchmark data for assessment purpose and analysis of courses of portfolio deterioration.Physical counting (daily) and reconciliation physical stock levels on Mysol software..

Restructure loan payment plan from the delinquent list provided as per policy procedures.Document all restructured loans and escalate all cases that need to be visited to Area Administrator, and difficult cases to Credit controllers.Ensuring you have enough benchmark to support restructuring decision for continuity and completion of the restructured loans.

Field visit, analysis of payment source, adjusted analysis, last ultimatum and repossession.Call to client, clarifying contractual liabilitiesSupport the process of assessing applications by gathering benchmark data.Supporting the analysis of courses for portfolio deterioration.

Advertise different financial products of the company ie land, cars and building services, all these are available on loan.

Orientation training on annual planning and budget estimates data entry in Planrep. Follow up on the preparation of manifesto implementation report in various departments. Preparation of recruitment and development of cash flows.

Orientation training on annual planning and budget estimates data entry in Planrep. Follow up on the preparation of manifesto implementation report in various departments. Preparation of recruitment and development of cash flows.

Undertake the underwriting of new policies.Prepare endorsement and renewal documents.Process claims for settlement