David Marrison Email & Phone Number

South Yorkshire, England, United Kingdom

Sheffield, England, United Kingdom

Sheffield, United Kingdom

• Finding opportunities to expand the Virgin Media network that adhere to stringent criteria such as density, demographics, ARPU and overall attractiveness.• Performing an initial desktop feasibility to determine whether opportunities will be within capex and cost per home budgets, whilst ensuring that these opportunities are definitely feasible from an RF, civils and cabling perspective.• Providing a detailed breakdown of costs (civils, cable, L3, L4, fibre, headend) and nurturing said opportunities through the governance and approval process.• Quality checking planning work completed by our contract partners to determine whether it is suitable to be passed on to build.• Assisting with training and development of new or less experienced team members.• Conducting on site surveys of areas in which we have an interest in expanding to, or there is high customer demand for our services.• Identifying any unforeseen or extraordinary circumstances in these areas that may affect the cost or practicality of building our network.

Sheffield, United Kingdom

Primary responsibilities of this role are:• Liaising with contract partners and support engineers to ensure a job remains on track and the customer journey is smooth throughout the entire duration of delivery.• Ensuring any problems identified are reported correctly to the relevant department for action.• Escalating any contract partner failures through an escalation process, up to managing director level if necessary.• Managing an intense and ever-changing workload of up to 120 orders using several advanced software systems and spreadsheet reports.• Assisting all other departments and individuals to ensure the needs of the business are met.

Sheffield, United Kingdom

Working on the BT network, the day to day basis of this role consisted of:• Upgrading end users to VDSL through FTTC.• Installing new or upgrading obsolete drop wire to customer premises.• Conducting live changeovers of the end users ISP through basic, managed or self-installation.• Connecting and maintaining existing BT lines in overhead or underground distribution points.• Identifying and reporting a variety of exchange, line, pole and PCP faults for further action.• Working with a number of customers on a daily basis in a friendly, approachable and professional manner.

This involves maintaining the integrity of live communications circuits and information systems and repairing as required. My primary responsibilities and duties on a daily basis are as follows:• Planning, configuring, maintaining and engineering all lines of communication on a multitude of systems.• Maintenance and administration of the onboard computer network (both the hardware and software of clients and servers) and organising a data backup routine.• Briefing senior management on the state of communications and highlighting any issues.• Creating and implementing training plans for junior team members.• Writing in depth Strategic, Tactical and Distress Communications Plans for forthcoming operations.• Management of a collection of cryptographic items protectively marked SECRET, ensuring correct administration and subsequent destruction procedures are followed.• Resolving any external communication issues in a timely and efficient manner in order to maintain communications anywhere in the world.• Ensuring that vital incoming information is processed and distributed correctly.

Worksop, Nottinghamshire, United Kingdom

Part of a multi-national corporation, whilst working on this drill-bit manufacturing site I spent several months in various departments such as Human Resources, Production, Logistics and Accountancy. This role greatly developed my customer service and liaison skills, whilst also allowing me a brief insight into commonplace business software tools such as Sage and Kronos.

Telecommunications Technology/Technician, Pass

City & Guilds level 3 qualifications in: Copper Cabling in an External Environment Copper Cabling in an Internal Environment Fibre Optic.

Education record

Specialist trade training course in Communications and Information Systems Server Maintainer and System Services Maintainer Course.

Level 2 Apprenticeship In Accountancy, Accounting

14 Gcse Grades A-C