A decade of experience in Franchise Development. Guided prospective franchisees through a Discovery Process to find quality franchisees to join the system. Managed marketing and advertising campaigns and department budget.

Provided a unique car buying experience with customers. Focused on customer retention and loyalty to brand and dealership. Progressed from basic sales rep to being in charge of internet leads of potential new customers. Was responsible for contacting these leads and getting them in to the dealership to potentially buy a car.- Increased sales month over month each of my first four full months- Had an average survey score of 9.7 out of 10 in Subaru’s Owner Loyalty Program from sold customers- Had become the second in sales volume out of eleven reps at the dealership in just three months

Provided world-class service to customers in a retail store setting, while hitting and exceeding company goals and directives. Kept up with changes in wireless industry and used these tools to better customer experience.• Winner’s Circle 2011- top ten percent of sales reps in Mountain Region• Consistently exceeded sales goals and expectations• Highest ranked sales rep in Gateway Store for the year 2010 in company scorecard

Progressed through Spring Communications beginning as a Sales Representative and promoted to Assistant Manager and finally Store Manager. Responsible for sales, store operations, store closing and staffing schedules. Resolved customers’ problems and complaints. Trained and motivated sales representatives.- Received Top Ten Award from at&t by being one of the top ten sales rep in Utah market third quarter of 2007- Completed Manager Training Program by Spring Communications Training Department.- Led, motivated and trained sales teams for over 1 year

Opened new auto dealership for Lewis Transportation as Sales Manager. Responsible for sales, working with lending institutions, staffing schedules and store gross profits. Performed trainings to educate and motivate sales team.• Managed sales team by supporting and assisting with sales process and finishing with customer’s sales experience• Led trainings in sales meeting for sales team every week