Developed and presented motivational seminars to approximately 15,000 students per school year over 4 states Built strong relationships with various educators (teachers, guidance counselors, and school administrators)Optimized territory annually based on analysis of leads and starts to generate 100 plus student interviews annuallyCoached, observed, and mentored new hires Interviewed prospective students and familiesAssisted interested students in college application process and navigating financial aid applicationsPartnered with organizations such as PFEW, FBLA, DECA, and HOSA to encourage student growth and boost college exposureAssisted in Planning, organization, and hosting of business and technology educator eventsRepresented the college at conventions, college and career fairs, and other events

Ran all the day to day operations of a music store doing $1,500,000 annually. Oversaw, trained and encouraged managers and associates promoting culture of efficiency and performance. Engaged and interacted with customers to create positive shopping experiences and drive revenue growth. Rotated merchandise and displays to feature new products and promotions. Created work schedules according to sales volume and number of employeesScheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concernsReduced shrink from -1.5% to -1.0% through implementation of improved inventory proceduresDevised, deployed and monitored processes to boost long-term business success and increase profit levels Applied performance data to evaluate and improve operations, target current business conditions and forecast needsDelivered positive results by controlling monthly operations budget and limiting financial discrepancies

Configured hardware, devices and software to set up workstations for employees and student labsPatched software and installed new versions to eliminate security problems and protect dataProcessed support requests received for technical assistance on wide range of issues related to both hardware and softwareHelped streamline repair processes and update procedures for support action consistencyExplained technical information in clear terms to non-technical individuals to promote better understanding