Results-oriented Senior IT Professional with over 12 years of experience in application support, systems administration, and project management, leveraging Lean Six Sigma methodologies to enhance processes. Proven track record in leading cross-functional teams and managing large-scale projects to deliver effective technology solutions on time and within budget. Skilled in troubleshooting and optimizing critical applications while driving continuous process improvements to maximize system performance and operational efficiency. Demonstrated ability to resolve complex technical challenges, promote team development, and enhance collaboration across departments. Recognized for achieving high-impact results in fast-paced, dynamic environments.