David Massara, Chrp Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Trained to utilize a wide range of weapons, equipment, and tactics to achieve mission objectives• Performed driving and supply management duties with excellent attention to detail in support of training• Completed Basic Military Qualification and Infantry Development Period 1 courses• Highly proficient in organization, communication, teamwork, and adaptability

Toronto, Ontario, Canada

Supported all administrative functions within the UTSC Office of the Vice-Principal Research and Innovation• Processed invoices and expense reimbursements promptly and accurately• Performed executive assistant duties for senior leadership• Coordinated presentations with all UTSC academic departments for the launch of the iRISE initiative

Toronto, Ontario, Canada

Supported all administrative functions within the OISE Department of Leadership, Higher, and Adult Education• Analyzed demographic data of incoming students and provided insights to better inform marketing activities• Ensured student data was archived or destroyed in compliance with information security guidelines• Maintained accurate records of event attendance to guide future event planning

Toronto, Ontario, Canada

Acted as the first point of contact for inquiries for the Family Care Office and Faculty Relocation Service• Provided quick and courteous service to community members in-person, through email, and over the phone• Coordinated meeting schedules, event registration, and information archiving in an organized and efficient manner• Advised community members on entitlements and procedures regarding parental leaves and benefits

Toronto, Ontario, Canada

Enabled the development and delivery of micro-credential programming in the Faculty of Arts and Science• Created a streamlined policy framework for units launching new micro-credential offerings• Facilitated the submission of OSAP eligibility applications for 16 new micro-credentials• Fostered partnerships between units to increase efficiency and reduce duplication of efforts

Toronto, Ontario, Canada

Oversaw all logistical aspects of student work term placement for the Arts & Science Internship Program• Led the planning and implementation of internship site visits, resulting in over 200 successful meetings• Provided excellent client service to stakeholders through management of multiple communication channels• Facilitated strong collaboration with other U of T internship programs to create more employment opportunities

Toronto, Ontario, Canada

Provided administrative, operational, and financial support for all departmental functions for Rotman Commerce• Facilitated financial compliance with prudent invoicing, expense reimbursement, and budget forecasting and reconciliation• Developed comprehensive best practices for front desk operations and employee onboarding and offboarding• Enabled successful student programming through efficient merchandise inventorying, procurement, and distribution

Toronto, Ontario, Canada

Facilitated the entire recruitment process for over 50 retail stores by sourcing talent, interviewing candidates, and extending offers• Developed best practices for applicant tracking system usage, enabling more accurate data analysis• Created a simplified phone interview guide, improving the candidate experience and recruiter productivity• Implemented a consistent intake meeting process, increasing the completion rates of the quality of hire survey

Toronto, Ontario, Canada

Managed several organization-wide programs supporting onboarding, career development, and leadership development• Led a content update for the largest leadership development program, enhancing program delivery and completion• Launched a program enabling connections across the team and intentional conversations while working virtually• Analyzed survey responses and created insights to improve the effectiveness of future career development programs

Toronto, Ontario, Canada

Supported over 100 learning facilitators by accurately scoping instructional activities to enable employee onboarding and upskilling• Manually launched system login credentials to prevent technical issues and ensure a positive learning experience• Built strong relationships with stakeholders to anticipate requirements for upcoming instructional activities• Advised IT on possible technical issues by completing diagnostic tests and providing results promptly and succinctly

Mississauga, Ontario, Canada

Collaborated with HR Business Partners to develop and implement people strategies for over 3,000 employees• Led a career development project by creating over 40 career resources to enable the business unit’s retention strategy• Updated the HR onboarding content and delivered a consistent HR onboarding experience for over 200 employees• Analyzed data for over 50 leaders and advised senior management on incentive pay and leadership development decisions

Toronto, Ontario, Canada

Designed content and resources which enabled the learning and development of employees and supported business objectives• Created a learning series for over 400 student interns, empowering their professional development• Built a database of resources to inspire future designs, increasing team productivity and effectiveness• Modernized outdated resources, enabling business success and creating new design templates

London, Ontario, Canada

Mentored over 40 students by creating a community atmosphere in residence and assisting with the transition to university life• Led campus-wide programs and forged partnerships among student leaders, raising over $1,000 for charity• Developed and facilitated building-wide programs, enabling students to have meaningful connections• Communicated effectively to resolve conflicts and support students, contributing to a safe residence community

Serving Students In Higher Education Certificate

Bachelor Of Management And Organizational Studies, Honors Specialization In Human Resource Management