MDS specialises in providing solutions to communication service providers and virtual network operators who need to address complex billing and customer care issues. We do this by applying automated processes and unrivalled assurance procedures across the full customer life cycle. This is managed on MDS applications in a fully hosted environment meaning that customers can concentrate on running their business.In retail MVNO we specialise in providing a complete service consisting of the… Show more MDS specialises in providing solutions to communication service providers and virtual network operators who need to address complex billing and customer care issues. We do this by applying automated processes and unrivalled assurance procedures across the full customer life cycle. This is managed on MDS applications in a fully hosted environment meaning that customers can concentrate on running their business.In retail MVNO we specialise in providing a complete service consisting of the expertise, technology and comprehensive service wrap necessary to compete as a Digital Service Provider.For mobile network operators our knowledge in B2B is profound. The unique challenges presented by this most profitable and sticky customer segment require specialised processes underpinned by applications designed for the purpose. MDS has extensive proven experience in this sector and is one of the few companies capable of understanding these business challenges at a fundamental level while delivering a total solution as a managed service via a private cloud. Show less

Responsible initially for directly managing the relationship with the biggest customers, BT, O2, Talk Talk and Vodafone.Success in building business volumes in the accounts necessitated the recruitment and training of a team.During this period the company turnover grew from £7 to £19m.

Responsible for managing a team of sales and support staff in Europe, South America and Asia to achieve revenue targets through the sale of public information terminals and payphones.

Established new company to exploit opportunities in resale of telephone time. Responsible for all liaison with carriers and billing software company. Sole responsibility for tariffs.

Created and launched a unique range of ABTA branded phone cards to the travel industry. Created and marketed the ABTA Phoneservice.