David Matson
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David Matson Email & Phone Number

“Customer Success Dynamo | AAS Student | Architect of Unforgettable Client Journeys and Lasting Loyalty” at Gallup
Location: Omaha, Nebraska, United States 6 work roles 5 schools
1 work email found @heartlandlawns.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email d****@heartlandlawns.com
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Current company
Role
“Customer Success Dynamo | AAS Student | Architect of Unforgettable Client Journeys and Lasting Loyalty”
Location
Omaha, Nebraska, United States

Who is David Matson? Overview

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Quick answer

David Matson is listed as “Customer Success Dynamo | AAS Student | Architect of Unforgettable Client Journeys and Lasting Loyalty” at Gallup, based in Omaha, Nebraska, United States. AeroLeads shows a work email signal at heartlandlawns.com and a matched LinkedIn profile for David Matson.

David Matson previously worked as Client Support Specialist at Gallup and IT Manager at Heartland Lawns. David Matson holds Associate'S Degree, Information Technology from Metropolitan Community College.

Company email context

Email format at Gallup

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{first}@heartlandlawns.com
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AeroLeads found 1 current-domain work email signal for David Matson. Compare company email patterns before reaching out.

Profile bio

About David Matson

I’m a dedicated customer success professional with a proven track record in driving customer satisfaction, retention, and business growth. With hands-on experience across multiple industries—from technology support at Gallup to operations management at Planet Fitness and Heartland Lawns.I bring a unique blend of strategic account management and hands-on leadership to every role I take on. I’m currently pursuing an Associate of Applied Science degree at Metro Community College to deepen my expertise and expand my skills.Throughout my career, I’ve successfully led teams, optimized workflows, and consistently exceeded targets. At Gallup, I serve as the primary client contact, identifying service enhancements and increasing customer loyalty through tailored solutions. My background also includes implementing a new inventory control system as IT Manager at Heartland Lawns, where I achieved a 90% improvement in operational accuracy, and overseeing multiple locations as a General Manager at Planet Fitness, enhancing customer satisfaction ratings by 10%.I’m passionate about creating memorable experiences for clients and consistently delivering results that drive organizational success.

Listed skills include Leadership, Fitness Training, Conflict Management, Team Building, and 42 others.

Current workplace

David Matson's current company

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Gallup
Gallup
“Customer Success Dynamo | AAS Student | Architect of Unforgettable Client Journeys and Lasting Loyalty”
AeroLeads page
6 roles

David Matson work experience

A career timeline built from the work history available for this profile.

Client Support Specialist

Current

Washington, D.C., US

  • Acted as the primary point of contact for clients, addressing their inquiries and resolving any issues related to services or products via Phone, Chat, and Email.
  • Assisted with challenging client requests or issue escalations as needed and followed through to ensure resolution.
  • Understood client needs and requirements to offer suitable solutions, upsell, or cross-sell products and services as opportunities arise.
Apr 2024 - Present

It Manager

Omaha, Nebraska, US

In my role as an IT Manager at Heartland Lawns, I spearheaded the implementation of a new inventory control system, resulting in significant cost savings. I provided top-notch technical support to end-users, ensuring smooth operations across the organization. Additionally, I managed the onboarding process for new employees, guaranteeing a high satisfaction.

Aug 2022 - Mar 2024

Accounts Receivable Manager

Omaha, Nebraska, US

In my role as an Accounts Receivable Manager at Heartland Lawns, I successfully implemented a new invoicing system, resulting in a 90% increase in accuracy and a reduction in processing time. I collaborated with cross-functional teams to resolve customer account discrepancies, leading to improved customer satisfaction and a 15% decrease in unresolved.

Aug 2022 - Mar 2024

Operational Specialist

Hampton, New Hampshire, US

  • Identified and resolved operational issues promptly, reducing downtime and enhancing overall performance.
  • Monitored and analyzed customer feedback to drive a 10% increase in satisfaction ratings.
  • Managed a complex operational project at Planet Fitness, ensuring timely completion with a 100% success rate.
Mar 2018 - Jul 2022

General Manager

Hampton, New Hampshire, US

  • Provided overall management and direction of a 5 to 8 store district, ensuring excellent financial performance and exceeding customer service goals.
  • Executed training and coaching for Store Managers to help them achieve individual goals.
  • Managed budget, inventory, financial performance, and employee evaluations while developing/recruiting managers and staff.
Apr 2012 - Mar 2022

Human Resources

Arlington, Virginia, US

  • Supported HR functions for over 300 personnel, ensuring clear communication of benefits, policies, and entitlements, contributing to team cohesion and satisfaction.
  • Coordinated onboarding and training programs, preparing soldiers with the knowledge and skills needed to excel in their roles.
  • Managed personnel records and administrative tasks, maintaining confidentiality and accuracy in all documentation.
  • Led performance evaluations and feedback processes, helping to enhance team performance and readiness.
  • Streamlined HR operations by developing efficient workflows, reducing administrative time, and improving response times for personnel inquiries.
Dec 2007 - Dec 2015
5 education records

David Matson education

Associate'S Degree, Information Technology

Metropolitan Community College

Education record

Institute For Veterans And Military Families - Ivmf

Human Resources Management/Personnel Administration, General

U.S. Army Adjutant General School

High School Diploma, Regular/General High School/Secondary Diploma Program

Hitchcock County High School

Education record

Cisco Networking Academy
FAQ

Frequently asked questions about David Matson

Quick answers generated from the profile data available on this page.

What company does David Matson work for?

David Matson works for Gallup.

What is David Matson's role at Gallup?

David Matson is listed as “Customer Success Dynamo | AAS Student | Architect of Unforgettable Client Journeys and Lasting Loyalty” at Gallup.

What is David Matson's email address?

AeroLeads has found 1 work email signal at @heartlandlawns.com for David Matson at Gallup.

Where is David Matson based?

David Matson is based in Omaha, Nebraska, United States while working with Gallup.

What companies has David Matson worked for?

David Matson has worked for Gallup, Heartland Lawns, Planet Fitness, and United States Army.

How can I contact David Matson?

You can use AeroLeads to view verified contact signals for David Matson at Gallup, including work email, phone, and LinkedIn data when available.

What schools did David Matson attend?

David Matson holds Associate'S Degree, Information Technology from Metropolitan Community College.

What skills is David Matson known for?

David Matson is listed with skills including Leadership, Fitness Training, Conflict Management, Team Building, Social Media, Skilled Multi Tasker, Human Resources, and People Management.

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