David Mattes Email & Phone Number

Raleigh, Nc, Us

Winston-Salem, Nc, Us

Lead 4-6 Soldiers in coordinating mission requirements with the line unit's capabilities. This job requires extreme accuracy in mathematical calculations, communications (digital and verbal), and supply tracking.

Idaho

I establish key communication systems and coordinate high-precision artillery strikes. I ensure safety and mission success by effectively synchronizing all units and overcoming any technical challenges. I routinely set up digital and voice radio networks between various echelons and maintain security protocols.Please see the link below for a fuller description of my duties.Highlights:- Handle and maintain $1+ million of military assets- Maintain a Secret Clearance- Provide training regularly to groups of 8-15 people- Promoted to Specialist in December, 2020- Promoted to Sargeant in July, 2023

Reston, Virginia, Us

I provided end-to-end WAN path troublshooting using MPLS and BGP on both Juniper and Cisco routers across a global DoD network. Using command line, I verify routing and ACLs to investigate connectivity issues between campuses or the internet. Highlights:- Multi-platform network troubleshooting- Global networking experience- Policy compliance (physical/logical network configuration, firewalls)

Hanover, Md, Us

As a subcontractor to Leidos and DISA, I support the GSMO-II contract by helping the company meet its performance goals for service and accurate reporting, saving Leidos $100k+ per year. My duties include reaching out to 70-100 customers per day to make appointments with technicians, escalate tickets, and keep all parties involved in the progress of their issues.

Rexburg, Idaho, Us

Completed my Bachelors of Computer Information Technology (see education section.) Highlights:- Physically built/virtually configured 20+ Unix and Windows systems as servers and workstations.- Designed, troubleshoot, and monitored 30+ real and simulated networks- Was introduced to CCNA, Security+, Network+, Java, Javascript, PowerShell, and VMware

Rexburg, Idaho, Us

Assisted my instructor, Michael McLaughlin, with 2 students that fell behind in the class through twice-weekly sessions by answering questions and coaching them through class projects.

Salt Lake City, Ut, Us

Same role and grade as the previous internship. Due to COVID-19, I was granted a remote position and only worked in the office when needed. As the senior intern, I helped to answer and mentor the other intern during this semester. I asked for early termination as I was activated by the Idaho National Guard to assist in COVID-19 relief efforts.Highlights:- Maintained KPIs from home office- Mentored and set up a new intern

Salt Lake City, Ut, Us

As network operation specialist for a global church that uses primarily Cisco Network equipment, AWS, and Azure services. My responsibilities are to keep services available to all departments and programs in major facilities all over the world. In the event of an outage, I bring together specialists to work out issues promptly and keep notes on the incident.Highlights:- Managed up to 3 P1 incidents on a single 12-hr shift- Opened and resolved 100's of incident tickets from automated and call-in alerts- Consistently hit KPIs of responding to alerts within 60 seconds

Bachelor'S Degree, Computer Information Technologies

Basic Leader Course, Military And Strategic Leadership

Certificate Of Completion, University Foundations