David Matthew Email & Phone Number

Mountain View, California, United States

Led quarterly statistical analysis across diverse product lines, calculating average deal sizes, cycle times, and conducting opportunity analysis alongside win rate metrics. Additionally, computed Year-Over-Year (YOY) change percentages for all key metrics.Collaborated with Sales Representatives and Management to analyze data trends, identify.

Mountain View

Joined the Google Home Services (GHS) team starting from the pilot stage and saw through the launch of their advertising campaign in 3 of the largest US regions.Supported the advanced verification team in an effort to safeguard against spammers and fraudulent businesses appearing on Google search results, or the GHS platform.Oversaw the administration of.

Mountain View

Managed the implementation and upkeep of the payments revenue model monthly, alongside documenting the process in Confluence and PowerPoint.Reviewed stored procedures and views in SQL Server Management Studio and gained exposure to the various different database structures to better support ad hoc data requests.Enhanced the financial model and quarterly.

Milpitas, CA

Designed and executed a weekly health check for account data integrity in Salesforce (SFDC) utilizing Microsoft Access and SQL. This involved creating a comprehensive macro comprising 6 built-in tables, 4 imported spreadsheets, and 14 queries to validate hierarchies and resolve assignment discrepancies.Responsible for standardizing, deduplicating, and.

San Jose, CA

Produced monthly reports for all network security product lines by aggregating data from Salesforce and querying the company's database systems. These reports provided management with insights into technical and customer support issues on a monthly and yearly basis.Responsible for daily submissions of escalated backlog cases, unresolved engineering.

San Jose, CA

Performed Sarbanes-Oxley (SOX) testing for entity level and human resource controls.Audited the compliance of all internal rules, standards and policies.Communicated with the Executive VP, HR department, and Payroll to obtain the information needed for testing.Organized spreadsheets and implemented internal audits using documentation of audit papers and.

San Jose, CA

Entered client information into the company database including personal information, financial situation, investing purposes, and risk tolerance. Utilized strong attention to detail and prepared paperwork for multiple types of investments such as Term/Whole Life Insurance, 401K Rollover Plans, Annuities and Long Term Care.Scheduled and prepared for.

Interacted with thousands of customers from a diverse array of cultural backgrounds.Provided quality customer service by regularly communicating with customers and ensuring their needs were met. Demonstrated strong teamwork by multitasking and assisting co-workers in a very high pace environment

Collaborated with the owner and interviewed potential customer service candidates.Trained approximately 40 new hires with quality customer service skills, ice cream preparation process, register operation, and business cleanliness/sanitation.Utilized strong attention to detail and regularly monitored store inventory, calculated future purchase orders and.

Bachelor Of Science (B.S.), Finance, 3.5 Gpa

Activities and Societies: Banking and Investment Association (BIA)

Associate Of Arts (A.A.), Business And Computer Information Systems, 3.8 Gpa