David Matutte Email & Phone Number

United States

Generate and execute sales plans to exceed assigned yearly targets. Establish and maintain relationships with potential and existing customers through regular communications, visits and follow-up actions.Analyze market trends and competition to develop effective sales strategies. Meet with clients to discuss needs and present products and services that align with their needs. Collaborate with team members and management to ensure seamless customer experience. Utilization CRM software to maintain accurate records of customer interactions, sales updates, and account information.

United States

Developed and implemented a comprehensive sales strategy that increased revenue by 15% in the first year.Cold-called potential clients to genetate new leads and relationships. Conducted product demonstrations and presentations to help clients to understand products and services. Resolved customer complaints and inquiries with a high degree of professionalism, leading to increased customer satisfaction and retention. Maintained accurate records of sales activities, customer interactions, and account information in CRM software.Participated in team meetings and provided feedback on market trends, customer needs and product improvement.

United States

Manage day to day operations in a corporate environment under little supervision. Proficient in customer service principles and practices. Strong problem solving skills with the ability to offer creative solutions. Experience in managing high-volume calls and maintaining a positive customer experience. Proficient in computer programs and databases, including CRM and ticket system. Exceptional verbal and communication skills.Ability to remain calm and professional under pressure.Strong active listening skills with the ability to empathize with customers concerns.Skilled in conflict resolution and de-escalation techniques.

Responsible for Graphic Department requests and Car Pool liason. Duties include: direct assistance to Graphic Design Manager with shipping documents, prints, and designs. Answering phones, scheduling meetings, and ordering supplies. Updating car pool website, issuing car pool passes, and credits for cafeteria. Also, responsible in assisting employees locate car pool partners in their area.