Manager Operations
Leesburg Transmission & Total Auto Care
Leesburg,Fl
• Daily operations included all customer relations, answering phones, scheduling appointments, using a management database, ordering parts, and supervising employees output.• Assisting owners with quarterly and annual budgets and sales objectives. • Monthly and quarterly training sessions with 11 technicians in a variety automotive related subject matter to improve efficiency. • Marketing efforts presented through radio advertising, internet and email, and CRM through feedback mail outs. Designed and maintained the company’s website