As an Onsite Computer Technician at Five Star Technology Solutions, I support faculty, staff, and students with their technology needs, installing, troubleshooting, and repairing computer systems. I effectively communicate with school employees and students, manage the daily functions of the ticket management system, and create new staff and student accounts on the network. I have a Bachelor of Arts in Graphic Design from Franklin College, which helps me to create engaging and user-friendly interfaces and graphics for various projects. I also have multiple certifications in Robotic Process Automation (RPA), which enables me to automate repetitive and mundane tasks, increasing efficiency and productivity. I am passionate about learning new technologies and applying them to solve real-world problems.