-Manage, track, and review team’s work and report progress to team lead-Coordinate large-scale enhancements and identify opportunities with client to maximize ERP system efficiency-Train clients and new employees on system functionality and design-Plan and manage system changes through all levels of life cycle management including: requirements gathering, system analysis, system design, development, system testing, and production support-Write and review technical and functional documents including data maps and process flows

-Provided build and sustainment support for ERP implementation and other related projects including defects and enhancements-Led team efforts for enterprise-wide regression testing-Was main point of contact for Order Fulfillment and Material Management processes-Worked closely with developers and end users to ensure system functionality met business requirements

• Advocated for the adoption of systems and redesigned processes• Provided go-live and post-go-live support for EHR implementation and other related projects including upgrades and enhancements

• Implemented more efficient scheduling method for student employees• Initiated tasks for 25+ student technicians

• Interacted with students, faculty, and staff in a professional setting• Helped troubleshoot computer and technology related issues

• Created maps using self-extracted data and GIS software • Responsible for collecting and analyzing data for a wind turbine project